When launching or navigating web pages in Internet Explorer you see the following dialog:
Internet Explorer has stopped working.
swi_filter.dll is named as the faulting module and
18.104.22.168 is version of the file.
Users of Google Chrome may see the message:
"Whoa! Google Chrome has crashed.".
This issue is intermittent in nature and therefore may be difficult to reproduce.
First seen in
Sophos Cloud Managed Endpoint
This is a known issue with Sophos Anti-Virus 10.3.5.
What To Do
This issue has been fixed in the Sophos Anti-Virus version 10.3.7, which is being released globally starting on Friday 24th January 2014.
For further help post a question to our community: