Unable to install Database - AddAdminsAccountsToGroup: Error 0x80072141

  • Article ID: 118128
  • Updated: 27 Aug 2013


When installing or upgrading to Enterprise Console 5.x the database component installation fails with the error shown below in the MSI log file:

AddAdminsAccountsToGroup: Adding local administrators to group: Sophos DB Admins
AddAdminsAccountsToGroup: Error 0x80072141: NetLocalGroupAddMembers failed

The significant error code being 0x8007214.  This error code (ERROR_DS_INVALID_GROUP_TYPE) translates to the message: 
The specified group type is invalid.

First seen in
Enterprise Console 5.0.0

Operating systems
Windows 2003 Service Pack 2 - Domain Controller without the Global Catalog role.

Microsoft Hotfix 923354 (also included in Windows 2003 Service Pack 2) introduces an unnecessary check for cross-domain group membership.

What To Do

See Microsoft article: http://support.microsoft.com/kb/950156.


If you need more information or guidance, then please contact technical support.

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