Displaying the post-upgrade reboot notification

  • Article ID: 114123
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  • Updated: 14 Sep 2012

This article explains how to enable the endpoint computer reboot prompt that by default is suppressed.

When a major upgrade is made to Sophos Anti-Virus for Windows 2000+, the endpoint computer will require a reboot to implement new functionality in the upgraded version.. This reboot can be postponed until a more convenient time without affecting anti-virus scanning functionality.

In Sophos Anti-Virus v7.x and higher this reboot message is off by default. The instructions below explain how to enable the reboot dialog if you have want to alert end users to the requirement to reboot.

Known to apply to the following Sophos product(s) and version(s)
Sophos Endpoint Security and Control

What to do

Displaying the reboot notification per endpoint computer

  1. On the endpoint computer, open the following file in a text editor: C:\Program Files\Sophos\AutoUpdate\Config\imon.cfg
  2. Add the following line at the bottom:
    ShowRebootDialog : 1
  3. Save the file.

Displaying the reboot notification for multiple computers

Note: Perform the following for each updating location. Create a separate sauconf.xml for each subscription folder.

  1. Use ExportConfig.exe to create a sauconf.xml file.
  2. Open sauconf.xml in Notepad.
  3. In the menu bar, select 'Format' and disable 'Word Wrap'.
  4. Scroll down to the <AUConfig platform="Falcon" section.
  5. Just after the text:
    <bootstrap Location=" " UsePrimaryServerAddress="true"></bootstrap>
    ...paste in the following text:
    <monitor AllowLocalConfig="true" ShowRebootDialog="true" />
    Insert this before the closing </AUConfig> tag. Ensure you do not insert any line breaks.
  6. Save the file sauconf.xml.
  7. Use ConfigCID.exe to implement the changes you have made.

Note: Once implemented the endpoint computer will then have a value of ShowRebootDialog : 1 in C:\Program Files\Sophos\AutoUpdate\Config\imon.cfg

How long will the reboot dialog display on the endpoint computer?

The message to reboot the computer will display on screen for 30 seconds.

If you need more information or guidance, then please contact technical support.

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