Senior Windows Engineer

Information Technology - Burlington, MA, USA
Posting Date
Mar 28, 2018
Burlington, MA, USA
Information Technology


IT security is hot right now; don’t believe me just check the news! For most it’s too hot to handle, for those up for the challenge please keep reading.

IT is at the heart of what Sophos do. They are an integral part of the business that has seen significant investment in systems, processes and people; and are central to the continued double-digit growth and success of Sophos.

This individual contributor role is part of our Enterprise Engineering team and provides technical leadership for our Windows, AD, Exchange, Skype for Business and Office365 environments. The role holder will be focused on ensuring smooth operation of messaging and collaboration platforms across the business with a desire to see continual improvement.  The role holder will also contribute to (and potentially lead) high profile IT projects within Sophos. 

Main Duties

  • Serve as Sr. Technical Resource for all Windows and Messaging operational activities and projects;
  • Independently lead the complete lifecycle for system engineering;
  • Provide advanced troubleshooting support for your supported systems, including leveraging technical tools to analyse issues;
  • Represent your technical area and IT on cross-functional enhancements and projects, including the coordination and resolution of appropriate issues;
  • Perform technical/code reviews;
  • Act as a mentor to the Associate and staff Technical Contributors within the IT group

Experience and Skills


  • Windows Server knowledge – You would class yourself as an expert in this field, and can demonstrate your extensive capabilities in this area;
  • Automation skills – with good working knowledge of Powershell or other automation tools;
  • Technical knowledge -  Office 365, Microsoft Exchange, Active Directory, Skype for Business;
  • Networking – Network knowledge of TCPIP, DNS, DHCP, what they mean and their practical uses;
  • Experience providing direction for multiple projects;
  • Excellent interpersonal and listening skills;
  • Ability to produce high quality technical documentation;
  • Ability to multi-task and follow through on tasks;
  • Team oriented with a demonstrable understanding of customer service and support;
  • Drive, passion and a commitment to service excellence;
  • Determination and ability to learn modern technologies;


  • Microsoft Certifications such as MCSA, MCSE or MCITP advantageous;
  • Experience of the IT Security industry


In most cases, the compensation package includes:

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Long-term disability insurance
  • 401k plan
  • Vacation time
  • Gym membership compensation

Special How to Apply Instructions

Please Send Applications to


If you choose to explore this opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our data protection policy which can be found here and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos.  If you would like Sophos to delete or update your details at any time, please reply to this or other emails from Sophos clearly stating your request, or follow the steps set out in the data protection policy describing your individual rights.  If you have any questions about Sophos’ data protection practices please contact

Posting Date
Mar 28, 2018
Burlington, MA, USA
Information Technology