Chassis and Sandbox Enablement Developer

Engineering - Burlington, MA, USA
Posting Date
Oct 19, 2018
Location
Burlington, MA, USA
Department
Engineering
Job ID
*LI-KD1

Role

Provide fixes and support for the Chassis and Sandbox to the Sophos internal development teams that are the customer for these development tools. You will be member of the Chassis and Sandbox development team. Requires a blend of support, development, and testing skills.

Main Duties

  • Technical support needs to be provided over Chat, Phone, Email, and Ticketing Solution, for the Chassis and Sandbox development tools.
  • Handle escalations and troubleshoot product related issues and fix issues in consultation with the product development team.
  • Make fixes and minor enhancements to the products.
  • Running test automation scripts
  • Take the ownership of the support requests and drive them until issue/s are completely resolved and the customers are satisfied with the resolution.

Experience and Skills

  • A solid understanding of micro-service architectures, cloud platforms, large scale cloud applications, frameworks and features.
  • Proven experience in installing, configuring, and troubleshooting skills.
  • Excellent interpersonal, communication and presentation skills.
  • Strong co-ordination and problem-solving skills.
  • Ability to work both independently and in a team environment.
  • Demonstrated passion, desire and dedication to ongoing learning.
  • Proactive, flexible attitude to work with a willingness to constantly review and improve skills and processes. 
  • Experience with Agile Scrum methodologies.
  • Strong working knowledge of as many of the following enterprise class tools:
    • Development: Java J2EE, Spring, Tomcat, Python
    • IDEs (any one of): IntelliJ, netbeans, or eclipse
    • DevOps: Jenkins, Gradle, bash
    • Containers/VM: Docker, VMware Fusion
    • OS: Linux/Unix/MacOS
    • Public Cloud: AWS, Azure

Benefits

In most cases, the compensation package includes:

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Long-term disability insurance
  • 401k plan
  • Vacation time
  • Gym membership compensation

Special How to Apply Instructions

To apply, please send resume to: NA.Careers@Sophos.com

If you choose to explore this opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our data protection policy which can be found here and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please reply to this or other emails from Sophos clearly stating your request, or follow the steps set out in the data protection policy describing your individual rights. If you have any questions about Sophos’ data protection practices please contact dataprotection@sophos.com.

Posting Date
Oct 19, 2018
Location
Burlington, MA, USA
Department
Engineering
Job ID
*LI-KD1