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Frequently asked questions about the Sophos Mobile Control sync process
31 Aug 2016

Sophos Mobile Control: Upgrading from v4.0 or lower to v6.x
22 Aug 2016

Android device showing as "Not compliant" after encryption
19 Aug 2016

Sophos Mobile Control 6.1 - Frequently Asked Questions about Windows Desktop management
16 Aug 2016

How to move an unmanaged App to managed in Sophos Mobile Control
15 Aug 2016

Sophos Mobile Control 6.1 - What's New
10 Aug 2016

Error -45 shown when trying to uninstall an iOS application
05 Aug 2016

Overview of Sophos Mobile Control What's New articles
05 Aug 2016

Synchronizing the Windows Mobile Sophos Mobile Control app is not possible
04 Aug 2016

Lifecycle for Sophos Mobile products and apps
02 Aug 2016

Sophos Secure Email for iOS: Auto-Correction and Predictive features not working
31 Jul 2016

Apple Watch requires passcode after enrolling the paired iPhone in Sophos Mobile Control
28 Jul 2016

Sophos Mobile Control 6.1 - Using Apple Device Enrollment Program (DEP)
28 Jul 2016

Sophos Secure Email: How to resolve delayed new email notifications
26 Jul 2016

Sophos Mobile Control 5.1.7 patch - overview and application
21 Jul 2016

What's new in Sophos Mobile Control 3.6
15 Jul 2016

How to request an app reassessment to increase your app reputation
14 Jul 2016

Using Apple Volume Purchase Program together with Sophos Mobile Control 5 or higher
14 Jul 2016

Sophos Mobile Control 6.0 - Information about task timeouts and retries
13 Jul 2016

How to configure Sophos Mobile Control to use the Simple Certificate Enrollment Protocol (SCEP)
12 Jul 2016

Which task can be processed on a locked iOS device?
11 Jul 2016

Sophos Mobile Control: FAQs on Per app VPN
08 Jul 2016

List of all URLs used by a Sophos Mobile Control 4.0 server
07 Jul 2016

Sophos Mobile Control - How to install apps on an iOS device without an Apple ID
30 Jun 2016

Sophos Secure Workspace unable to connect to WebDAV server
22 Jun 2016

Sophos Mobile Control 6.1.8 patch - overview and application
14 Jun 2016

Sophos Mobile Control - License Update FAQ
09 Jun 2016

Cannot synchronize email: status code HTTP 449 in EAS proxy log
09 Jun 2016

Configuring the Sophos Mobile Control service to run under a local user.
08 Jun 2016

Restricting Exchange ActiveSync access to only allow Sophos Mobile Control managed devices
08 Jun 2016

Sophos Mobile Control 6.0.13 patch - overview and application
07 Jun 2016

Sending an app installation task to an iOS 9.3.2 device causes the error "The iTunes Store ID of the application could not be validated"
07 Jun 2016

Sophos Secure Email for Android: cannot connect to mail server with a self-signed certificate
06 Jun 2016

How to update to Sophos Mobile Control 6.1
06 Jun 2016

How to solve the compliance violation for iOS devices "Locate not possible or not allowed"
30 Mai 2016

Configuring remote commands with the managed version of Sophos Mobile Security is not possible
30 Mai 2016

When deploying an app bought via Volume Purchase Program an error is shown saying "The iTunes Store ID of the application could not be validated."
20 Mai 2016

Sophos Mobile Control 6.1 - Using the "Kiosk mode" on Android devices
19 Mai 2016

Sophos Mobile Control 6.1 - Available settings for Windows Desktop management
19 Mai 2016

Permissions required by the Sophos Mobile Control (SMC) Android client
18 Mai 2016

Sophos Mobile Control 5.1 - Registering a mobile device fails with "Communication error 2033"
09 Mai 2016

Ports required for a complete Sophos Mobile Control (SMC) implementation
06 Mai 2016

APNS Certificate Wizard fails with error 'CSR creation failed'
04 Mai 2016

Additional information about fingerprint authentication at the Sophos container apps on iOS devices
22 Apr 2016

"Error -42 A value referenced by a placeholder does not exist" shown when sending out a profile
22 Apr 2016

Sophos Mobile Control 5.0 - Decommissioned features
22 Apr 2016

How does the Sophos Mobile Control assign an ActiveSync ID to Android devices?
21 Apr 2016

How to activate encryption on a Windows Phone 8, 8.1 or Windows 10 Mobile device
19 Apr 2016

How to manually create an Exchange email account on an Android device
13 Apr 2016

Sophos Mobile Control and SSLv3 vulnerability
13 Apr 2016

iOS devices in Sophos Mobile Control stop syncing and you cannot send commands to them
12 Apr 2016

Sophos Mobile Control 5 app update - What's New
12 Apr 2016

How to use Apple Volume Purchase Program together with Sophos Mobile Control 4.0
12 Apr 2016

Sophos Mobile Control - Sizing guide
06 Apr 2016

Registration of Android device fails with the error "A device with this serial number already exists."
05 Apr 2016

Requirements for the Sophos Mobile Control iOS app to support automatic sync and locate
05 Apr 2016

The SSL v3.0 CBC (Poodle) vulnerability: affected versions, recommended steps and workarounds
04 Apr 2016

Sophos Mobile Control System Property Checks
04 Apr 2016

Windows phone status showing as not managed
01 Apr 2016

Running Sophos Mobile Control on Windows Server 2012
31 Mrz 2016

Sophos Mobile Control: iOS bootstrap package cannot be deployed to a mobile device, error '-2 Error saving the RCSMo'
31 Mrz 2016

Sophos Mobile Control: Installation of the mdm enrollment profile fails and the device log shows an error 401
31 Mrz 2016

Sophos Mobile Control: Registration of a device fails with Error -27
31 Mrz 2016

Sophos Mobile Control: How to reassign an already registered device in order to display it in the self service portal of a different user
31 Mrz 2016

How to remove all Sophos Mobile Control related settings and applications from an iOS deivce
30 Mrz 2016

How to pre-select or hide the Customer name at Self Service Logon on Sophos Mobile Control
30 Mrz 2016

Company email account is not used when documents or photos should be shared
30 Mrz 2016

Apple iOS Device logging
30 Mrz 2016

Obtaining a Sophos Mobile Control advanced license key
30 Mrz 2016

Configuration of the email account on Android device fails if a user has several Android devices registered on a Sophos Mobile Control server
30 Mrz 2016

Error 85010004 and 'There is a problem with the way mobilecontrol.sophos.com is set up.' when accessing your email account
30 Mrz 2016

When installing an SCEP profile it fails with the error message "The Registration Authority’s response is invalid"
30 Mrz 2016

Error message "Invalid license. Aborting." when entering Sophos Mobile Control license.
30 Mrz 2016

Sophos Mobile Control 5.0 - Changes regarding command and task bundles
30 Mrz 2016

System Property Check fails with the error "This computer's operating system is supported by Sophos"
30 Mrz 2016

Configuration requirements for importing Blackberry devices into Sophos Mobile Control
29 Mrz 2016

Installing Sophos Mobile Control and a Web Server on the same computer
29 Mrz 2016

Deploying iOS application (IPA) files from my personal iTunes folder
29 Mrz 2016

Can I use a wildcard certificate for my Sophos Mobile Control server?
29 Mrz 2016

How to disable the autocomplete feature for the Sophos Mobile Control login pages
24 Mrz 2016

Sophos Mobile Control: valid LDAP placeholders
22 Mrz 2016

How to renew an APNS certificate for Sophos Mobile Control
16 Mrz 2016

How to make sure the correct APNS certificate is renewed for Sophos Mobile Control
16 Mrz 2016

How to create an APNs certificate with the APNs certificate Wizard
15 Mrz 2016

Necessary configuration to use fingerprint as unlock method on Android devices
09 Mrz 2016

How to deactivate certain ciphers of the JBoss component in Sophos Mobile Control
03 Mrz 2016

Additional information about the "Role Editor" provided with Sophos Mobile Control 5.0
24 Feb 2016

How to activate the supervised mode on an iOS device
24 Feb 2016

When installing Sophos Mobile Control, a request to install Security & Antivirus Guard is displayed
23 Feb 2016

"Export contacts to device" not available on iPads
17 Feb 2016

Is Sophos Mobile Control affected by the recently identified OpenSSL leak in versions 1.0.1 to 1.0.1f (cve-2014-160)?
05 Feb 2016

Error message "Could not find device by cred" sent out by the Sophos Mobile Control server
05 Feb 2016

Sophos Mobile Control 5.0 - Frequently Asked Questions about Samsung Knox
05 Feb 2016

Message "Sophos Mobile Control has been decommissioned" when opening the Android app
05 Feb 2016

Error message shown when clicking on "VPP Users"
05 Feb 2016

Disable the synchronization of the Android system apps
02 Feb 2016

Sophos Mobile Control - How to deny mail access for the built-in Android email client
02 Feb 2016

Frequently asked questions about using the new Volume Purchase Program with Sophos Mobile Control 3.6
02 Feb 2016

Device cannot be deleted using Sophos Mobile Control web console
02 Feb 2016

"Your Sophos Mobile Control account is expiring soon" shown on Windows Phone 8 device
02 Feb 2016

Sophos Mobile Control 4.0.3 patch - overview and application
02 Feb 2016

Sophos Mobile Control EAS Proxy service fails to start with the error message 'Connection refused'
29 Jan 2016

How to disable exception report emails
28 Jan 2016

How to move a Sophos Mobile Control server to a different machine
28 Jan 2016

How to backup and restore the Sophos Mobile Control Server
28 Jan 2016

Users cannot login to Self Service Portal although they are in the correct LDAP group
28 Jan 2016

Importing of devices via CSV file takes several minutes
28 Jan 2016

How to troubleshoot SMS delivery problems
28 Jan 2016

Sophos Mobile Control 6.0 - Additional information about the "SMC Proxy Service"
26 Jan 2016

Client enrollment procedure for Sophos Mobile Control version 5.0 and above
25 Jan 2016

Devices that are updated to iOS 9.2 may stop the device synchronization.
20 Jan 2016

How to deploy the Sophos Mobile Control Android client via the Sophos Mobile Control server
12 Jan 2016

Updating to Sophos Mobile Control 6.0 fails with the error message "Error! SMC 6.0 migration error. Please contact support."
11 Jan 2016

How to switch from an internal directory to an external directory for the Sophos Mobile Control Self Service Portal
08 Jan 2016

How to change the synchronization value for iOS and Android devices
07 Jan 2016

Neuerungen in Sophos Mobile Control 6.0
06 Jan 2016

Aktualisierung auf Sophos Mobile Control 6.0
06 Jan 2016

Sophos Mobile Control 6.0 - Nähere Informationen über den Sophos-Container
06 Jan 2016

Sophos container policy not applied correctly to iOS devices
06 Jan 2016

Additional information about the support of LG and Sony devices introduced with Sophos Mobile Control 6.0
05 Jan 2016

Sophos Mobile Control 6.0 - Additional information about the "Corporate Browser" feature
05 Jan 2016

How to circumvent the Pre-Installation checks of Sophos Mobile Control
04 Jan 2016

Error while uploading renewed APNS certificate
31 Dez 2015

Updating your JAVA installation on an SMC server
31 Dez 2015

Blank page shown when editing Group settings in the Sophos Mobile Control web console
31 Dez 2015

Sophos Mobile Control 4: links to product information for Managed Service Providers
31 Dez 2015

Java.exe causes a 100% CPU load on the Sophos Mobile Control 5.0 server
18 Dez 2015

Removing the device administrator rights of the Sophos Samsung Plugin is not possible
17 Dez 2015

Changing the URL the Sophos Mobile Control Server is using
17 Dez 2015

Message "-505 Unknown Error" shown when installing Sophos Samsung Plugin on Android 5.0 devices
15 Dez 2015

How to set up a Sophos Mobile Control 5.1 cluster
07 Dez 2015

Empty page displayed after login to the Self Service Portal
02 Dez 2015

IP addresses and host names of the Sophos Mobile Control as a Service environment
30 Nov 2015

How to get an SSL certificate (.PFX) which contains the complete certificate chain
30 Nov 2015

Sophos Mobile Control: Warning "The topic of the new certificate does not correspond to the old one." shown when uploading a renewed APNS certificate.
30 Nov 2015

How to import a group of devices into Sophos Mobile Control
26 Nov 2015

The Sophos Mobile Control iOS app fails to synchronize automatically
26 Nov 2015

What's New in Sophos Mobile Control 4.0
26 Nov 2015

Error message "Your account is locked" during login at the Sophos Mobile Control web console
26 Nov 2015

Message "This customer account is locked." shown after entering credentials in Sophos Mobile Control web console
26 Nov 2015

Error "No authentication mechanisms supported by both server and client" shown when configuring SMTP connection
26 Nov 2015

Manually starting the Sophos Mobile Control service fails with an error message
26 Nov 2015

Super administrator cannot delete Sophos Mobile Control customer
25 Nov 2015

Binding the SMC service to a specific IP address
24 Nov 2015

Error message "The User-Agent "null" is unknown" is shown in the Sophos Mobile Control server log
20 Nov 2015

Pushing VPN profiles to Sophos Mobile Control server does not work
20 Nov 2015

Password prompt does not appear on iOS device after deploying email configuration profile
20 Nov 2015

EAS Proxy immediately stops after starting it and the logs show the error "Connection to remote eas servlet failed with status code 403"
20 Nov 2015

How to remove the Sophos Mobile Control client from an Android device
20 Nov 2015

Sophos Mobile Security 5.5. - Overview of available settings and features based on the management mode
17 Nov 2015

Is it possible to prevent users from deleting profiles on iOS devices?
06 Nov 2015

Sophos Mobile Control: Exception email received with the error message "Could not get list, filter="Filter""
06 Nov 2015

Error "-50 C2DM notification failed" when trying to send a task to an Android device
06 Nov 2015

What's new in the SMC 4.0 Windows Phone Client?
03 Nov 2015

Are SD-Cards wiped if the device is wiped?
03 Nov 2015

Unable to load Sophos Mobile Control web interface
02 Nov 2015

What kind of data is sent to a mobile device through a Sophos Server?
02 Nov 2015

Sophos Mobile control - APNS push fails, error code="-44"
02 Nov 2015

How to configure Sophos Mobile Control to allow the users manage their devices via the Self Service Portal but prevent them from adding devices
02 Nov 2015

Sophos Mobile Control: How to enable TCP port 1433 on a Microsoft SQL Express 2005 Server during installation
02 Nov 2015

What does the status "SSP configuration failed" mean and how can I remove devices from this list?
02 Nov 2015

Error "C2DM configuration incomplete" displayed when trying to synchronize an Android device
02 Nov 2015

Configuration import failed
09 Okt 2015

Sophos Mobile Control 4.0.4 patch - overview and application
30 Sep 2015

Sophos Mobile Control 5.1 feature matrix
30 Sep 2015

Sophos Mobile Control - Notification regarding Controlled / Protected apps cannot be deleted on Android devices
21 Sep 2015

Sophos Mobile Control EAS Proxy - "Error encrypting password" shown when creating instances
21 Sep 2015

How to get an Sophos Mobile Control Android client log
18 Sep 2015

Error mails are sent out with the error message java.net.UnknownHostException: gateway.push.apple.com
18 Sep 2015

Sophos Mobile Control: Provisioning Android tablets and iPads via email
18 Sep 2015

Adding a second profile to a Windows Phone 8 devices causes the uninstallation of the previously installed profile
18 Sep 2015

Sophos Mobile Control / Sophos Cloud Mobile - Support of iOS 9
18 Sep 2015

Sophos Mobile Control 4.0.2.1 patch - overview and application
16 Sep 2015

Sophos Mobile Control 4.0.1.1 patch - overview and application
16 Sep 2015

Installing Sophos Mobile Control 4.0 using the license.sql file
08 Sep 2015

Sophos Mobile Control licence expired
27 Aug 2015

Sophos Mobile Control iOS configurations only available on a supervised iOS device
19 Aug 2015

How does the localization feature for iOS devices work?
03 Aug 2015

Error -17 occurs when sending a text message to an iPad
03 Aug 2015

Auto-enrollment of an iOS device fails with error "NSURLErrorDomain-Error- 1012"
03 Aug 2015

Error "Could not resolve active sync id to a device" occurs in the EAS Proxy log when trying to retrieve emails on an Android device
30 Jul 2015

What's New in Sophos Mobile Control 5.1
29 Jul 2015

Using the auto-enrollment feature with Sophos Mobile Control 5.0 the devices are "Unmanaged" and stay in the "Enrolling" status
21 Jul 2015

After an operating system update devices do not synchronize anymore or the OS version is not updated correctly
21 Jul 2015

How to update to Sophos Mobile Control 5.1
10 Jul 2015

After updating to Sophos Mobile Control 5.1, I am asked to run through the configuration wizard again as a super administrator
10 Jul 2015

Is it possible to use a different port then 25 for the SMTP connection?
08 Jul 2015

How to remove Sophos Mobile Control from a Windows Phone 8 device
08 Jul 2015

Is it possible to remove the link to the admin portal from the Sophos Mobile Control Self Service logon page
03 Jul 2015

Device model field stays empty after device registration
02 Jul 2015

How to get logfiles of a Sophos Mobile Control server
02 Jul 2015

Bereitstellen des Sophos Mobile Control 5.0 Client auf Ihren vorhandenen Geräten
30 Jun 2015

How to find Application Identifier codes used in Sophos Mobile Control
29 Jun 2015

Frequently Asked Questions regarding the Sophos Mobile Control compliance check
29 Jun 2015

Sophos Mobile Control - Purpose of the stop and start scheduled tasks for the SMCSVC service
29 Jun 2015

Enable auto-enrollment feature for Sophos Mobile Control 4.0.2
23 Jun 2015

How to setup the auto-enrollment feature for SMC
23 Jun 2015

Can you install Sophos Mobile Control and Sophos Enterprise Console on the same server?
21 Jun 2015

How to hide functions of operating systems I do not use in the web console of Sophos Mobile Control
18 Jun 2015

Creation of task bundles not possible for Windows Phone 8
17 Jun 2015

Creating or editing Sophos Mobile Control customers using the internal user directory fails with the message 'An error has occurred. The administrators have been notified'
17 Jun 2015

What does the "Check APNS" button in the Mobile Control iOS app do?
17 Jun 2015

How to update the license of a Sophos Mobile Control 3.6 server with the new license key
17 Jun 2015

How to access the Self Service Portal (SSP) for Sophos Mobile Control
17 Jun 2015

Sophos Mobile Control 5.0 - List of all URLs used by the server and the clients
15 Jun 2015

Users cannot reset their password in Self Service Portal.
15 Jun 2015

How To Update a License in Sophos Mobile Control
02 Jun 2015

Mail synchronization is not possible because of certificate warnings in the EASProxy.log regarding the exchange certificate
13 Mai 2015

How to configure LDAP connection for Active Directory
07 Mai 2015

Logon to the Sophos Mobile Control 5 web admin console just refreshes the login page
05 Mai 2015

Neuerungen in Sophos Mobile Control 5.0
30 Apr 2015

Sophos Mobile Control (SMC) 5.0 - Known issues
28 Apr 2015

Sophos Mobile Control 5.0 - Newly supported Windows Phone 8.1 features
22 Apr 2015

Sophos Mobile Control 5.0 - Additional information about the Update Check
22 Apr 2015

How to update to Sophos Mobile Control 5.0
21 Apr 2015

Sophos Mobile Control server sends out "Could not parse smsec scan results" error emails
16 Mrz 2015

'Error unable to get local issuer certificate getting chain' when running the Sophos Mobile Control SSL certificate wizard
02 Mrz 2015

How to connect the Sophos UTM to the Sophos SMC Server
27 Feb 2015

The glibc (Ghost) vulnerability: affected versions, recommended steps and workarounds
11 Feb 2015

Sophos Mobile Control 3.6.1 patch - overview and application
02 Feb 2015

Your Apple APNS certificate has expired. You cannot manage iOS devices until you upload a valid certificate.
02 Feb 2015

"You are not authorized for the SSP" during login to the Self Service Portal of Sophos Mobile Control
02 Feb 2015

Sophos Mobile Control: Is it possible to automatically deploy Exchange ActiveSync configuration to Android devices
23 Jan 2015

Additional information about setting up the External EAS Proxy
21 Jan 2015

Where do I find the "Token" which is required to activate the Sophos Mobile Control iOS app
15 Jan 2015

How to manually install and activate the Windows Phone 8 Mobile Control app
09 Jan 2015

Troubleshooting issues with APNS (Apple Push Notification Service)
22 Dez 2014

Trying to deploy self written iOS applications to an iPad results in an error -7
17 Dez 2014

Client Certificate Authentication for Exchange not working in combination with EAS Proxy
16 Dez 2014

User cannot reset password in Sophos Mobile Control
16 Dez 2014

How a user can remove a registered device from a Sophos Mobile Control server
16 Dez 2014

Deploying a Global HTTP Proxy profile fails with the error -45
16 Dez 2014

Starting the SMCSVC Directory Service fails with error code 1067
09 Dez 2014

Newly configured MDM sync interval is not applied to registered Windows Phone 8 devices
04 Dez 2014

Required steps to register a Windows Phone 8 device via the Self Service Portal
04 Dez 2014

Methods of deploying apps to different device types using Sophos Mobile Control
01 Dez 2014

Working with Sophos Mobile Control and Microsoft Exchange ActiveSync (EAS)
01 Dez 2014

License reporting as of Sophos Mobile Control 3.6
28 Nov 2014

Effects when deactivating the "Advanced license" for a Sophos Mobile Control customer
27 Aug 2014

Bei Registrierung mehrerer Android-Geräte für ein und denselben Benutzer funktioniert u. U. das Blockieren von Mail-Verkehr durch Sophos Mobile Control nicht mehr.
04 Apr 2014