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  • Enterprise Console (version 4 in Endpoint Security and Control)

• Enterprise Console 4: PurgeDB.exe fails to run on a 64-bit operating system

  Created: 20 November 2009, updated: 20 November 2009

• Cannot install plugins for Firefox when using data control rule to block image and archive transfers in Firefox

  Created: 13 November 2009, updated: 13 November 2009

• Enterprise Console: Fixing a port conflict between Bloomberg applications and Enterprise Console

  Created: 12 November 2009, updated: 12 November 2009

• Enterprise Console, version 4: FAQs

  Created: 10 November 2009, updated: 10 November 2009

• Distributed Enterprise Console installation error 'Could not start the Management Service... 0x80004005: Unspecified error'

  Created: 9 November 2009, updated: 12 November 2009

• 'Could not start the Management Service... 0x80004005: Unspecified error' when starting Sophos Management Service

  Created: 9 November 2009, updated: 12 November 2009

• Sophos Endpoint Security and Control for Windows version 9: temporary system hang

  Created: 6 November 2009, updated: 11 November 2009

• Running the Updating hierarchy report results in 'Transient error while performing requested operation'

  Created: 30 October 2009, updated: 2 November 2009

• How to change the password for Sophos Update Manager (SUM)

  Created: 27 October 2009, updated: 18 November 2009

• When you select 'Configure Email Alerts' in Enterprise Console, version 4, an error is displayed (0x80004005)

  Created: 26 October 2009, updated: 12 November 2009

• Dashboard link fails to remove EM Library from Enterprise Console 4 dashboard

  Created: 22 October 2009, updated: 9 November 2009

• Data control and device control may be temporarily disabled in Endpoint Security and Control on your endpoint computers

  Created: 21 October 2009, updated: 21 October 2009

• Installing and configuring an air gap using Enterprise Console 4's Update Manager

  Created: 19 October 2009, updated: 4 November 2009

• 'You must be an administrator to perform this task' when attempting to uninstall Enterprise Console from Windows Server 2008

  Created: 19 October 2009, updated: 19 October 2009

• Error 'Server not found' during installation of Enterprise Console 4 on Windows Small Business Server 2008

  Created: 19 October 2009, updated: 19 October 2009

• Failed to run script 'RunAllScripts2Imp' while installing Enterprise Console or Sophos Control Center

  Created: 15 October 2009, updated: 6 November 2009

• Error message 'Every field must have a value in order to create a user' when installing the Sophos Database

  Created: 14 October 2009, updated: 14 October 2009

• Enterprise Console crashes when adding a distribution description in the Update Manager

  Created: 14 October 2009, updated: 14 October 2009

• An endpoint's NAC status in Enterprise Console is 'unknown'

  Created: 14 October 2009, updated: 14 October 2009

• Deployment to endpoints from web folder fails with no error message

  Created: 14 October 2009, updated: 27 October 2009

• 'Last run' date and time missing when viewing the report manager in Enterprise Console 4

  Created: 13 October 2009, updated: 13 October 2009

• Error 2878 while installing Enterprise Console 4

  Created: 13 October 2009, updated: 13 October 2009

• 'The list is empty' message during installation of Enterprise Console

  Created: 13 October 2009, updated: 13 October 2009

• Error message '??????????????????????????' displayed when installing Enterprise Console 4

  Created: 13 October 2009, updated: 13 October 2009

• Error opening Enterprise Console 4 after server rename

  Created: 12 October 2009, updated: 12 October 2009

• Active Directory sync point users only: please read this article BEFORE upgrading Enterprise Console version 3.x to version 4 (new installations are not affected)

  Created: 9 October 2009, updated: 22 October 2009

• Explanation of the file content that gets scanned by the data control scanner

  Created: 9 October 2009, updated: 3 November 2009

• Migrating update locations for computers running Sophos Anti-Virus for UNIX and Linux version 4.x

  Created: 8 October 2009, updated: 12 October 2009

• Overview of Sophos device control in Endpoint Security and Control, version 9

  Created: 7 October 2009, updated: 9 October 2009

• Administrator roll-out guidelines for Sophos firewall version 2.0

  Created: 5 October 2009, updated: 10 November 2009

• Anti-Virus and HIPS settings: guide to on-access settings

  Created: 5 October 2009, updated: 9 October 2009

• Endpoint Security and Control, version 9: FAQs

  Created: 30 September 2009, updated: 13 October 2009

• Endpoint Security and Control, version 9: FAQs

  Created: 30 September 2009, updated: 13 October 2009

• Enterprise Console, version 4: FAQs

  Created: 30 September 2009, updated: 19 October 2009

• Enterprise Console, version 4: FAQs

  Created: 30 September 2009, updated: 13 October 2009

• Enterprise Console, version 4: FAQs

  Created: 30 September 2009, updated: 13 October 2009

• Enterprise Console, version 4: FAQs

  Created: 30 September 2009, updated: 13 October 2009

• Enterprise Console, version 4: FAQs

  Created: 30 September 2009, updated: 13 October 2009

• Enterprise Console, version 4: FAQs

  Created: 30 September 2009, updated: 13 October 2009

• Enterprise Console, version 4: FAQs

  Created: 30 September 2009, updated: 13 October 2009

• Enterprise Console, version 4: FAQs

  Created: 30 September 2009, updated: 13 October 2009

• Enterprise Console, version 4: FAQs

  Created: 30 September 2009, updated: 13 October 2009

• Enterprise Console, version 4: FAQs

  Created: 30 September 2009, updated: 13 October 2009

• Enterprise Console, version 4: FAQs

  Created: 30 September 2009, updated: 20 October 2009

• Enterprise Console, version 4: FAQs

  Created: 30 September 2009, updated: 13 October 2009

• Frequently asked questions about Application Control

  Created: 29 September 2009, updated: 6 November 2009

• Enterprise Console, version 4: FAQs

  Created: 28 September 2009, updated: 22 October 2009

• Enterprise Console, version 4: FAQs

  Created: 28 September 2009, updated: 13 October 2009

• Default reports in Enterprise Console version 4

  Created: 28 September 2009, updated: 12 November 2009

• Best Practices for Endpoint Security and Control

  Created: 28 September 2009, updated: 2 November 2009

• Endpoint Security and Control, version 9: FAQs

  Created: 23 September 2009, updated: 13 October 2009

• Cannot add user to database during custom installation of Enterprise Console version 4 database

  Created: 23 September 2009, updated: 12 October 2009

• Installation of Enterprise Console database fails with message 'Script execution failed'

  Created: 22 September 2009, updated: 12 October 2009

• The upgrade from Enterprise Console 3.1 to version 4 takes a very long time

  Created: 21 September 2009, updated: 9 October 2009

• Known Issues - Enterprise Console version 4

  Created: 18 September 2009, updated: 13 November 2009

• Using a separate network interface card (NIC) for updating and other communications between Enterprise Console and the endpoints

  Created: 17 September 2009, updated: 9 October 2009

• How to change your default warehouse, working directory and default update location before or after installing Endpoint Security and Control 9

  Created: 17 September 2009, updated: 5 November 2009

• Best Practice: setting up home users

  Created: 17 September 2009, updated: 6 November 2009

• Best practice: designing sub-estates and role-based administration

  Created: 17 September 2009, updated: 6 November 2009

• Best practice: designing groups in Enterprise Console

  Created: 17 September 2009, updated: 2 November 2009

• Upgrading to Endpoint Security and Control 9: is a reboot required?

  Created: 15 September 2009, updated: 8 October 2009

• Known limitations with data control

  Created: 11 September 2009, updated: 9 October 2009

• Support tips for upgrading from Endpoint Security and Control version 8 to version 9

  Created: 8 September 2009, updated: 10 November 2009

• File that doesn't contain blocked expression is being blocked

  Created: 7 September 2009, updated: 12 November 2009

• Remote update manager not showing in Enterprise Console

  Created: 3 September 2009, updated: 12 October 2009

• Role-based Administration: default rights

  Created: 26 August 2009, updated: 6 November 2009

• Endpoint Security and Control: FAQs

  Created: 14 August 2009, updated: 20 October 2009

• Update manager on remote computer showing as 'migration failed' in Enterprise Console

  Created: 12 August 2009, updated: 12 October 2009

• Retrying a failed migration to the Sophos Update Manager in Enterprise Console 4

  Created: 11 August 2009, updated: 26 October 2009

• Update manager log displays random characters instead of double-byte characters

  Created: 7 August 2009, updated: 12 October 2009

• Endpoints not updating but Sophos Update Manager reports as up-to-date

  Created: 6 August 2009, updated: 12 October 2009

• Why am I subscribed to a version like 443DC50B-DFC1-4678-AC88-19965CAEA3B7#4.6.0.5?

  Created: 6 August 2009, updated: 12 October 2009

• Endpoints are not updating and reporting error 00000071 in Enterprise Console

  Created: 29 July 2009, updated: 27 October 2009

• Endpoint Security and Control: 'the installer has found an existing account for Sophos Update Manager on this computer and cannot continue'

  Created: 28 July 2009, updated: 2 November 2009

• Performance issues on the update server

  Created: 24 June 2009, updated: 12 October 2009

• Error when attempting to open Enterprise Console or Sophos Control Center on a remote computer as a role-based administrator

  Created: 23 June 2009, updated: 12 November 2009

• ConnectionWrite (send()) error on VMWare when console is left open

  Created: 23 June 2009, updated: 27 October 2009

• Best Practice: subscribing to Sophos Anti-Virus for Netware from Enterprise Console version 4

  Created: 29 May 2009, updated: 9 October 2009

• Best Practice: Firewall settings guide

  Created: 28 April 2009, updated: 17 November 2009

• How to specify an authoritative/master update manager

  Created: 27 April 2009, updated: 17 November 2009

• Overview of data control in Endpoint Security and Control 9

  Created: 27 April 2009, updated: 6 November 2009

• Enterprise Console: how to uninstall Enterprise Console version 4.0

  Created: 20 March 2008, updated: 8 October 2009

• Sophos support on Windows Server 2008

  Created: 14 November 2007, updated: 28 October 2009

• Enterprise Console: configuring message relay computers

  Created: 21 March 2006, updated: 3 November 2009

• Enterprise Console: using ConfigCID.exe to implement XML configuration file changes

  Created: 23 May 2005, updated: 27 October 2009

• Enterprise Console: using ExportConfig.exe to create XML configuration files

  Created: 23 May 2005, updated: 4 November 2009

• Enterprise Console: multiple domain support

  Created: 16 February 2005, updated: 11 November 2009

• How does the 'Protect computers wizard' perform an installation?

  Created: 24 January 2005, updated: 10 November 2009