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- Dealing with malware
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Endpoint Security and Control, version 9: FAQs
Created: 30 September 2009, updated: 13 October 2009
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Endpoint Security and Control, version 9: FAQs
Created: 30 September 2009, updated: 13 October 2009
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Fake Sophos IDE update malware
Created: 26 June 2009, updated: 26 June 2009
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Sophos Conficker clean-up tools
Created: 13 March 2009, updated: 27 April 2009
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Sophos Conficker clean-up tool (standalone version)
Created: 13 March 2009, updated: 23 April 2009
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Sophos Anti-Virus for Windows 2000+: removing W32/Confick and Mal/Conficker
Created: 23 January 2009, updated: 14 October 2009
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Sophos Conficker Clean-up Tool (network version)
Created: 15 January 2009, updated: 27 April 2009
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Sophos Anti-Virus for Windows: manually updating machines using the IDE files
Created: 26 November 2008, updated: 30 July 2009
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Enterprise Console: following cleanup, where is malware moved to?
Created: 30 May 2008, updated: 4 February 2009
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Sophos Anti-Virus for Windows 2000+: removing Troj/Virtum-Gen (Virtumundo)
Created: 4 March 2008, updated: 13 March 2009
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Sophos Anti-Virus for Windows 2000+: cleanup and safe mode
Created: 23 May 2006, updated: 4 February 2009
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Enterprise Console: Error message 'Threat 'x' could not be cleaned up because it is no longer in the quarantine list...'
Created: 9 May 2006, updated: 4 February 2009
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Sophos Anti-Virus for Windows 2000+: administrator rights needed to clean up a multi-component threat
Created: 28 April 2006, updated: 4 February 2009
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Sophos Anti-Virus for Windows 2000+: authorizing a PUA during cleanup yields an unpredictable outcome
Created: 23 March 2006, updated: 30 July 2009
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Sophos Anti-Virus for Windows 2000+: cleanup does not remove all PUAs on removable disks or mapped drives
Created: 23 March 2006, updated: 30 July 2009
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Enterprise Console: report of automatically cleaned unwanted application is duplicated in 'Computer details'
Created: 22 March 2006, updated: 20 July 2009
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Enterprise Console: if cleanup fails at first, but succeeds later, the failed attempt is still reported in the console
Created: 22 March 2006, updated: 20 July 2009
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Removing malicious files with SAV32CLI
Created: 20 June 2005, updated: 4 February 2009
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Can my OS/2 computer become infected with a virus?
Created: 12 December 2003, updated: 9 September 2009
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Can Macintosh OS 8 or OS 9 computers become infected with viruses?
Created: 11 December 2003, updated: 9 September 2009

