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  • Sophos Anti-Virus
    • Sophos Anti-Virus for Windows 2000+ (version 7.x)

• Sophos Endpoint Security and Control: command line parameters used by setup.exe

  Created: 10 February 2005, updated: 30 July 2010

• Sophos Endpoint Security and Control: how to remove from Windows and Mac OS X

  Created: 5 January 2005, updated: 30 July 2010

• Current versions of Sophos products

  Created: 19 August 2004, updated: 29 July 2010

• Error 00000067 - links to articles describing this error which may be seen when installing or upgrading Sophos Anti-Virus for Windows

  Created: 14 October 2008, updated: 29 July 2010

• Sophos Endpoint Security and Control: installation error 'Cancelled Sophos installation because existing third party security software could not be uninstalled'

  Created: 29 February 2008, updated: 29 July 2010

• Sophos Anti-Virus for Windows 2000+: installation error 'No versions of component 'MessageResDSFactory' are registered'

  Created: 28 January 2009, updated: 29 July 2010

• How do I: Make update manager check for updates immediately

  Created: 30 September 2009, updated: 27 July 2010

• How do I: Assign a policy to a group

  Created: 30 September 2009, updated: 27 July 2010

• How do I: Create or edit an update schedule

  Created: 30 September 2009, updated: 27 July 2010

• How do I: Create a role

  Created: 30 September 2009, updated: 27 July 2010

• How do I: Edit a role

  Created: 30 September 2009, updated: 27 July 2010

• How do I: About updating policies

  Created: 30 September 2009, updated: 27 July 2010

• How do I: Index

  Created: 14 August 2009, updated: 27 July 2010

• How do I: Data control, how does it work?

  Created: 30 September 2009, updated: 27 July 2010

• How do I: Update failures

  Created: 23 September 2009, updated: 27 July 2010

• How do I: Create a sub-estate

  Created: 30 September 2009, updated: 27 July 2010

• How do I: View or edit update manager configuration

  Created: 30 September 2009, updated: 27 July 2010

• How do I: Run a full computer scan

  Created: 30 September 2009, updated: 22 July 2010

• How do I: Exclude files, folders or drives from on-demand scanning

  Created: 30 September 2009, updated: 22 July 2010

• How do I: Exclude files, folders or drives from on-access scanning

  Created: 30 September 2009, updated: 22 July 2010

• How do I: Configure on-access scanning

  Created: 30 September 2009, updated: 22 July 2010

• How do I: Recovering from Adware and PUA side-effects

  Created: 30 September 2009, updated: 22 July 2010

• How do I: Recovering from Virus side effects

  Created: 30 September 2009, updated: 22 July 2010

• How do I:Threats not cleaned

  Created: 30 September 2009, updated: 22 July 2010

• How do I: Create a group

  Created: 30 September 2009, updated: 22 July 2010

• How do I: Specify where software is placed

  Created: 30 September 2009, updated: 22 July 2010

• How do I: Roles and sub-estates

  Created: 30 September 2009, updated: 22 July 2010

• How do I: Create a firewall rule

  Created: 30 September 2009, updated: 22 July 2010

• How do I: Create a policy

  Created: 30 September 2009, updated: 22 July 2010

• How do I: Protecting your network-getting started

  Created: 28 September 2009, updated: 22 July 2010

• How do I: View the log for this computer

  Created: 1 June 2009, updated: 22 July 2010

• How do I: View the log for an on-demand scan

  Created: 1 June 2009, updated: 22 July 2010

• How do I: Authorizing suspicious items

  Created: 1 June 2009, updated: 22 July 2010

• How do I: Authorizing adware and PUAs

  Created: 1 June 2009, updated: 22 July 2010

• How do I: Deal with suspicious files in quarantine

  Created: 1 June 2009, updated: 22 July 2010

• How do I: Deal with suspicious behavior in quarantine

  Created: 1 June 2009, updated: 22 July 2010

• How do I: Set up automatic clean-up of viruses and spyware

  Created: 1 June 2009, updated: 22 July 2010

• How do I: Deal with viruses and spyware in quarantine

  Created: 1 June 2009, updated: 22 July 2010

• How do I: the Sophos system tray icon (Sophos blue shield)

  Created: 4 August 2009, updated: 22 July 2010

• How do I: Turn protection on or off for the computer

  Created: 1 June 2009, updated: 22 July 2010

• How do I: Set a source for updates

  Created: 1 June 2009, updated: 22 July 2010

• How do I: Change membership of Sophos user groups

  Created: 1 June 2009, updated: 22 July 2010

• How do I: Update immediately

  Created: 1 June 2009, updated: 22 July 2010

• How do I: Index

  Created: 1 June 2009, updated: 22 July 2010

• Endpoint Security and Control: how to create a standalone installer package using Enterprise Console v4

  Created: 4 December 2009, updated: 20 July 2010

• Sophos Anti-Virus: how to create a standalone installer package using Enterprise Console v3

  Created: 29 June 2006, updated: 20 July 2010

• Sophos Anti-Virus for Windows 2000+: how to centrally exclude sites from being scanned by Sophos web content scanning

  Created: 3 October 2008, updated: 19 July 2010

• Collecting samples blocked by on-access scanning

  Created: 21 September 2006, updated: 19 July 2010

• Features by product

  Created: 27 May 2010, updated: 16 July 2010

• Overview of the Sophos Live Protection architecture in SESC 9.5+

  Created: 28 June 2010, updated: 15 July 2010

• How to submit samples to Sophos

  Created: 7 January 2009, updated: 14 July 2010

• Submitting samples of suspicious files to Sophos

  Created: 1 July 2004, updated: 14 July 2010

• Sophos Anti-Virus for Windows 2000+: installation on Windows 7 computers

  Created: 4 September 2009, updated: 13 July 2010

• How to exclude items from scanning on your Windows 2000/XP/2003 computers

  Created: 5 January 2005, updated: 13 July 2010

• Sophos Anti-Virus: Unknown scanning status- Event ID 13

  Created: 6 July 2006, updated: 13 July 2010

• Sophos Anti-Virus for Windows 2000+: How to install on a Terminal Services network

  Created: 16 August 2007, updated: 12 July 2010

• Sophos Anti-Virus for Windows 2000+: error 8007000d: 'The data Is invalid'

  Created: 27 July 2007, updated: 7 July 2010

• Sophos Anti-virus for Windows 2000+: HIPS runtime behavior Frequently Asked Questions

  Created: 11 November 2008, updated: 5 July 2010

• Sophos Anti-Virus for Windows: Cleaning up file infectors - Sality/Scribble/Virut/Vetor

  Created: 9 May 2009, updated: 2 July 2010

• Endpoint Security and Control: How to enable verbose logging

  Created: 15 October 2007, updated: 2 July 2010

• Sophos Anti-Virus: Tracking and finding Conficker infections

  Created: 24 July 2009, updated: 28 June 2010

• Overview: What is a Potentially Unwanted Application (PUA)?

  Created: 24 April 2006, updated: 25 June 2010

• Installing the various components of Endpoint Security and Control management software on separate desktop computers

  Created: 9 June 2006, updated: 24 June 2010

• Enterprise Console: configuring message relay computers

  Created: 21 March 2006, updated: 17 June 2010

• Enterprise Console: DCOM error 10021

  Created: 11 July 2005, updated: 10 June 2010

• Eliminating a Zombie after receipt of a Zombie or Spam alert email

  Created: 23 October 2006, updated: 7 June 2010

• Removing malicious files with SAV32CLI

  Created: 20 June 2005, updated: 7 June 2010

• Sophos Anti-Virus for Windows 2000+: how to check that web content scanning is functioning

  Created: 15 September 2008, updated: 4 June 2010

• How to exclude items from scanning locally

  Created: 5 January 2005, updated: 3 June 2010

• Endpoint Security and Control: installing software manually on networked computers

  Created: 5 January 2005, updated: 2 June 2010

• Deploying Endpoint Security and Control through Active Directory group policy

  Created: 13 May 2005, updated: 2 June 2010

• Sophos Anti-Virus for Windows 2000+: error e03d0035 'the io method is not supported'

  Created: 27 January 2006, updated: 1 June 2010

• Sophos Anti-Virus: BootDriverStartup error on install

  Created: 5 December 2008, updated: 25 May 2010

• Sophos Anti-Virus for Windows 2000+: how to prepare Sophos Anti-Virus for inclusion in a disk image

  Created: 16 August 2007, updated: 20 May 2010

• Features in version 5.1.3

  Created: 9 January 2006, updated: 19 May 2010

• Sophos Anti-Virus for Windows 2000+: how to get additional applications listed in Application Control

  Created: 29 February 2008, updated: 14 May 2010

• Enterprise Console: error A0500012 'Suspicious behavior detection encountered an error' reported for some endpoint computers

  Created: 17 April 2009, updated: 13 May 2010

• Slow scanning on computers with many image files

  Created: 17 March 2005, updated: 13 May 2010

• Error 3002 reported during installation

  Created: 3 May 2005, updated: 13 May 2010

• Features in version 5.0.5

  Created: 21 September 2005, updated: 13 May 2010

• Accessing and using Windows Firewall with Sophos software

  Created: 11 April 2005, updated: 13 May 2010

• Enterprise Console: Error e03d0012

  Created: 17 October 2006, updated: 13 May 2010

• Removing retired Sophos products

  Created: 23 March 2005, updated: 13 May 2010

• Endpoint Security and Control: upgrading from earlier versions of Sophos products

  Created: 3 July 2006, updated: 13 May 2010

• Installing Sophos Anti-Virus current versions in a NetWare environment

  Created: 11 February 2005, updated: 11 May 2010

• Sophos Client Firewall: installation with PureMessage for Windows/Exchange

  Created: 8 June 2006, updated: 11 May 2010

• Sophos Anti-Virus: how to use threat identity (IDE) files

  Created: 8 January 2004, updated: 10 May 2010

• Threat identity (IDE) files: overview

  Created: 7 January 2004, updated: 10 May 2010

• Why can't I find computers on my network in the console?

  Created: 5 January 2005, updated: 7 May 2010

• Sophos Anti-Virus for Windows 2000+: including Sophos Anti-Virus current versions in a disk image

  Created: 9 February 2005, updated: 7 May 2010

• Sophos security software: updates are failing and the Domain Controller reports Security Event 529

  Created: 26 February 2009, updated: 2 May 2010

• Sophos Anti-Virus for Windows 2000+: removing W32/Confick and Mal/Conficker with Sophos Anti-Virus

  Created: 23 January 2009, updated: 30 April 2010

• Sophos Anti-Virus for Windows 2000+: the system is slow and SavService.exe is using an excessive amount of memory

  Created: 6 February 2008, updated: 30 April 2010

• Sophos Anti-Virus for Windows 2000+

  Created: 30 October 2006, updated: 30 April 2010

• Sophos Anti-Virus for Windows 2000+: displaying or suppressing the post-upgrade reboot request

  Created: 8 March 2006, updated: 30 April 2010

• Enterprise Console: using ExportConfig.exe to create XML configuration files

  Created: 23 May 2005, updated: 30 April 2010

• Sophos Anti-Virus for Windows 2000+: Managing Application Control

  Created: 18 September 2006, updated: 23 April 2010

• Distributing Sophos Anti-Virus for Windows to remote users

  Created: 19 July 2005, updated: 23 April 2010

• Summary of port configurations in Sophos applications

  Created: 12 May 2008, updated: 23 April 2010

• Sophos Anti-Virus: Domain Controllers not updating with error 1909

  Created: 21 January 2009, updated: 8 April 2010

• Sophos Anti-Virus for Windows 2000+: how to centrally exclude Internet Explorer Security Zones from being scanned by Sophos web content scanning

  Created: 23 October 2008, updated: 31 March 2010

• SAV32CLI, the command line version of Sophos Anti-Virus on Windows

  Created: 10 December 2003, updated: 17 March 2010

• Current major threats: Conficker, Virtumundo

  Created: 27 February 2009, updated: 16 March 2010

• Sophos Anti-Virus for Windows 2000+: Host Intrusion Prevention System (HIPS) overview

  Created: 1 May 2007, updated: 15 March 2010

• Sophos Anti-Virus for Windows: features in version 6.5.5 and 4.6.11

  Created: 30 April 2007, updated: 15 March 2010

• Sophos Anti-Virus for Windows: features in version 6.5.4 and 4.6.10

  Created: 22 March 2007, updated: 15 March 2010

• Sophos Anti-Virus for Windows: features in version 6.5.3 and 4.6.9

  Created: 22 February 2007, updated: 15 March 2010

• Advisory: Sophos Anti-Virus for Windows 2000+, version 5 is being automatically updated to version 6.5

  Created: 3 January 2007, updated: 15 March 2010

• Best Practice: setting up home users

  Created: 17 September 2009, updated: 15 March 2010

• Upgrading Sophos Anti-Virus in a NetWare environment

  Created: 24 January 2007, updated: 15 March 2010

• Enterprise Console: when installing Sophos Anti-Virus error 00000048 or error 3004 is displayed

  Created: 27 May 2008, updated: 12 March 2010

• Enterprise Console: removing viruses over a network

  Created: 18 January 2005, updated: 10 March 2010

• Sophos support on Windows Server 2008

  Created: 14 November 2007, updated: 8 March 2010

• Sophos Anti-Virus for Windows: features in version 6.5.1 and 4.6.7

  Created: 20 December 2006, updated: 5 March 2010

• Features in version 6.0.4 and 4.6.4

  Created: 22 September 2006, updated: 5 March 2010

• Features in version 6.0.3

  Created: 22 August 2006, updated: 5 March 2010

• Features in version 6.0.2

  Created: 22 August 2006, updated: 5 March 2010

• Files with long names may show incorrectly on Asian language systems

  Created: 16 August 2006, updated: 5 March 2010

• Features in version 6.0.1

  Created: 19 July 2006, updated: 5 March 2010

• Features in version 5.2.1

  Created: 28 April 2006, updated: 5 March 2010

• How to upgrade to the new Sophos Endpoint Security and Control products

  Created: 11 April 2006, updated: 4 March 2010

• Sophos Anti-Virus for Windows 2000+: Windows Security Center reports Sophos Anti-Virus out of date

  Created: 11 May 2009, updated: 4 March 2010

• Sophos Anti-Virus for Windows 2000+: overview of Application Control

  Created: 23 August 2006, updated: 25 February 2010

• Sophos Client Firewall: overview

  Created: 21 April 2006, updated: 25 February 2010

• Sophos Anti-Virus for Windows 2000+: 'alert only' mode

  Created: 19 January 2007, updated: 22 February 2010

• Sophos Anti-Virus: Sophos Behavioral Genotype Protection

  Created: 20 September 2006, updated: 22 February 2010

• Features in versions 5.1.2 and 4.5.8

  Created: 16 December 2005, updated: 19 February 2010

• Features in versions 5.1.4, 4.5.9 and 4.6.9

  Created: 26 January 2006, updated: 19 February 2010

• Features in versions 5.1.5 and 4.5.10

  Created: 21 February 2006, updated: 19 February 2010

• Features in versions 5.1.6 and 4.5.10R2

  Created: 7 March 2006, updated: 19 February 2010

• Features in version 5.2.0

  Created: 14 March 2006, updated: 19 February 2010

• Features in version 5.1.1

  Created: 24 November 2005, updated: 19 February 2010

• Features in version 5.1.0

  Created: 6 October 2005, updated: 17 February 2010

• Features in version 5.0.5 R2

  Created: 21 September 2005, updated: 17 February 2010

• Features in version 5.0.4

  Created: 21 September 2005, updated: 17 February 2010

• Features in version 5.0.3

  Created: 3 June 2005, updated: 17 February 2010

• Sophos Computer Security Scan crashes and displays 'Stopped Working' message.

  Created: 7 December 2009, updated: 15 February 2010

• Enterprise Console: error 80070035 and 0000002b when deploying to Windows Vista, Windows 7 or 2008

  Created: 23 May 2006, updated: 11 February 2010

• Sophos Endpoint Security and Control: Windows Server 2008 support

  Created: 31 March 2008, updated: 26 January 2010

• Sophos Anti-Virus: Support for Windows Server Core 2008

  Created: 5 March 2008, updated: 26 January 2010

• Poor performance seen on computers using Sophos products

  Created: 5 January 2006, updated: 25 January 2010

• Enterprise Console: using ConfigCID.exe to implement XML configuration file changes

  Created: 23 May 2005, updated: 25 January 2010

• Sophos Anti-Virus: overview

  Created: 4 December 2003, updated: 21 January 2010

• Sophos Anti-Virus for Windows 2000+: updates are failing when you start using the Windows Indexing Service or Windows (Desktop) Search

  Created: 4 June 2009, updated: 18 January 2010

• Sophos Anti-Virus for Windows: file exclusions for Microsoft Exchange Server

  Created: 22 November 2004, updated: 12 January 2010

• Sophos Anti-Virus for Windows: Error 25010...WaitUntilFileUnlocked

  Created: 25 July 2007, updated: 12 January 2010

• Error 80041f09 reported during upgrade

  Created: 5 January 2005, updated: 12 January 2010

• Sophos Anti-Virus for Windows 2000+, version 7: scheduled scan is not detect by IVE’s Host checker (HC) feature

  Created: 11 January 2010, updated: 11 January 2010

• Sophos Anti-Virus v 7 and Sophos Client Firewall v 1.5: support on Windows 7 and Windows Server 2008 R2

  Created: 17 September 2009, updated: 4 January 2010

• Upgrading to Endpoint Security and Control version 9

  Created: 14 February 2008, updated: 4 January 2010

• Sophos Anti-Virus for Windows 2000+: TruCrypt encrypted data is not scanned by data/device control

  Created: 23 March 2009, updated: 16 December 2009

• Sophos Anti-Virus for Windows 2000+: standalone computer displays white-cross on a red-circle on the Sophos shield

  Created: 23 August 2007, updated: 16 December 2009

• Sophos Anti-Virus for Windows: How to configure MIME types for a Web CID in IIS 7.0

  Created: 31 July 2009, updated: 4 December 2009

• Sophos Anti-Virus: error 709999 when trying to remove third-party software

  Created: 2 May 2008, updated: 26 November 2009

• Using SCCM 2007 (SMS) to deploy Endpoint Security and Control (Sophos Anti-Virus)

  Created: 24 January 2005, updated: 18 November 2009

• Sophos Anti-Virus for Windows 2000+: how to centrally enable or disable Sophos web content scanning

  Created: 12 November 2007, updated: 12 November 2009

• Enterprise Console: How to protect computers that are in a workgroup

  Created: 20 September 2007, updated: 12 November 2009

• Sophos Endpoint Security and Control for Windows version 9: temporary system hang

  Created: 6 November 2009, updated: 11 November 2009

• How does the 'Protect computers wizard' perform an installation?

  Created: 24 January 2005, updated: 10 November 2009

• Sophos Client Firewall: default configuration in version 1.5

  Created: 21 February 2006, updated: 10 November 2009

• Sophos Endpoint Security and Control: how to view log files

  Created: 12 January 2006, updated: 9 November 2009

• Endpoint Security and Control: support for 64-bit computers

  Created: 12 May 2006, updated: 3 November 2009

• Sophos Anti-Virus: a full system scan and how to run it

  Created: 4 August 2009, updated: 3 November 2009

• Long filenames

  Created: 1 February 2005, updated: 29 October 2009

• Anti-Virus and HIPS settings: guide to scheduled scan settings

  Created: 5 October 2009, updated: 22 October 2009

• Disabling Simple File Sharing on Windows computers

  Created: 4 March 2005, updated: 19 October 2009

• Sophos Endpoint Security and Control (version 8): overview

  Created: 20 March 2007, updated: 19 October 2009

• Sophos Anti-Virus for Windows 2000+: Internet Explorer v.8 fails to open or displays error

  Created: 29 May 2009, updated: 14 October 2009

• RouterNT showing high CPU usage

  Created: 14 February 2006, updated: 13 October 2009

• The Envelopes folder in Endpoint Security and Control

  Created: 28 September 2009, updated: 8 October 2009

• Error codes and messages

  Created: 27 February 2006, updated: 8 October 2009

• Administrator's rollout guide for potentially unwanted application (PUA) protection

  Created: 14 October 2005, updated: 5 October 2009

• Installation fails if another anti-virus product is present

  Created: 5 January 2005, updated: 2 October 2009

• Sophos Anti-Virus for Windows 2000+: web scanning issues

  Created: 20 March 2008, updated: 18 September 2009

• Sophos Anti-Rootkit: Overview

  Created: 17 August 2006, updated: 15 September 2009

• Sophos Anti-Virus: Removal of TDSS family of trojans

  Created: 25 March 2009, updated: 15 September 2009

• Using with Cisco VPN Client

  Created: 9 June 2006, updated: 15 September 2009

• Are Sophos Anti-Virus monthly updates really necessary? Why not just update with IDEs?

  Created: 4 December 2003, updated: 10 September 2009

• Advisory: Sophos Anti-Virus fuzzed CAB archive vulnerability reported

  Created: 18 December 2008, updated: 10 September 2009

• 'Quick' and 'Full' scanning levels

  Created: 4 December 2003, updated: 10 September 2009

• Sophos Anti-Virus for Windows 2000+: How to check the configuration of the iconn.cfg file

  Created: 27 August 2008, updated: 8 September 2009

• Sophos Anti-Virus for Windows 2000+: links to exclusion lists for specific Windows servers

  Created: 17 March 2008, updated: 18 August 2009

• Sophos Endpoint Security and Control: technical FAQs

  Created: 4 May 2005, updated: 14 August 2009

• Sophos Anti-Virus: Obtaining the standalone installer

  Created: 27 June 2008, updated: 5 August 2009

• SAV for Windows 2000+: 'disk full' and 'document not saved' errors

  Created: 16 June 2005, updated: 4 August 2009

• Error "You do not have sufficient privileges to run the Sophos Anti-Virus..."

  Created: 31 May 2005, updated: 4 August 2009

• Sophos Anti-Virus for Windows 2000+: application control rollout guidelines

  Created: 15 June 2007, updated: 4 August 2009

• Sophos Endpoint Security and Control: removal of third-party security software prompts user for input

  Created: 27 March 2009, updated: 31 July 2009

• Sophos Endpoint Security and Control: Eset NOD32 and Tiny Firewall pro icons remain in the system tray after removal

  Created: 29 February 2008, updated: 31 July 2009

• Reduced performance with some applications after installation

  Created: 24 August 2005, updated: 31 July 2009

• Upgrading a network without a Windows server

  Created: 10 February 2005, updated: 30 July 2009

• EM Library: using CIDs on Windows NT servers

  Created: 12 January 2007, updated: 30 July 2009

• Checking that Sophos Anti-Virus is active on a workstation

  Created: 4 January 2005, updated: 30 July 2009

• Sophos Anti-Virus for Windows: On-access scanning in version 4.5 and above

  Created: 5 January 2005, updated: 30 July 2009

• Scanning options with SAV32CLI

  Created: 20 June 2005, updated: 30 July 2009

• Installing on computers running encryption software

  Created: 28 February 2005, updated: 30 July 2009

• Enterprise Console: running a Full system scan

  Created: 17 May 2007, updated: 30 July 2009

• Enterprise Console: managing console alerts after install or upgrade

  Created: 16 May 2007, updated: 30 July 2009

• Checking compressed and archived files

  Created: 4 December 2003, updated: 30 July 2009

• Sophos Client Firewall: merging rules

  Created: 16 June 2006, updated: 30 July 2009

• Rules for use with Windows Update

  Created: 9 June 2006, updated: 30 July 2009

• Centrally configuring the filtering of messages from workstations

  Created: 25 October 2005, updated: 30 July 2009

• Windows Server 2003 64-bit support

  Created: 27 October 2005, updated: 30 July 2009

• Sophos Client Firewall: rules for use with Yahoo Messenger

  Created: 13 July 2006, updated: 30 July 2009

• Sophos Client Firewall: compatibility with other software firewalls

  Created: 9 June 2006, updated: 30 July 2009

• Sophos Endpoint Security and Control: why can't I choose the directory on endpoint computers?

  Created: 13 November 2008, updated: 30 July 2009

• Sophos Anti-Virus for Windows 2000+: installing Sophos Anti-Virus alongside a competitor's anti-virus software

  Created: 14 October 2005, updated: 30 July 2009

• Installation on a network

  Created: 3 August 2004, updated: 30 July 2009

• How to install Sophos Anti-Virus on to a new computer on the network

  Created: 5 January 2005, updated: 30 July 2009

• Enterprise Console: maintaining Sophos Anti-Virus version 6 packages with version 3

  Created: 14 June 2006, updated: 30 July 2009

• Disaster recovery procedures on the management server

  Created: 5 January 2005, updated: 30 July 2009

• Sophos Anti-Virus for Windows: manually updating machines using the IDE files

  Created: 26 November 2008, updated: 30 July 2009

• Sophos Anti-Virus for Windows: how to check where computers obtain updates

  Created: 23 March 2006, updated: 30 July 2009

• How to publish Sophos Anti-Virus files on your website

  Created: 3 November 2004, updated: 30 July 2009

• How to configure managed computers to update from the Sophos website when necessary

  Created: 5 January 2005, updated: 30 July 2009

• Sophos Endpoint Security and Control: changing your licence details

  Created: 15 July 2008, updated: 30 July 2009

• Sophos credentials: usernames and passwords for Sophos customers

  Created: 16 November 2004, updated: 30 July 2009

• Sophos Anti-Virus: how to configure computers to update from your website using HTTP

  Created: 5 January 2005, updated: 30 July 2009

• Sophos Anti-Virus for Windows: how to stop a scheduled scan

  Created: 19 May 2008, updated: 30 July 2009

• Sophos Anti-Virus for Windows: configuring automatic updating

  Created: 5 January 2005, updated: 30 July 2009

• Sophos Anti-Virus for Windows 2000+: authorizing potentially unwanted applications

  Created: 11 June 2007, updated: 30 July 2009

• How to roll back from Sophos Anti-Virus 6 with Application Control

  Created: 23 August 2006, updated: 30 July 2009

• How to edit the file extensions list

  Created: 4 January 2005, updated: 30 July 2009

• How to configure update settings on a single computer

  Created: 7 January 2005, updated: 30 July 2009

• How to centrally configure unmanaged computers

  Created: 5 January 2005, updated: 30 July 2009

• How to add extensions to the executable files list

  Created: 7 January 2004, updated: 30 July 2009

• Enterprise Console: how to check that the latest version of Sophos Anti-Virus is installed on your managed computers

  Created: 19 January 2005, updated: 30 July 2009

• Enabling extensive scan mode in version 4.5 and above

  Created: 4 January 2005, updated: 30 July 2009

• Sophos Anti-Virus for Windows 2000+: log errors generated when you have multiple IPs on the same computer

  Created: 30 September 2008, updated: 30 July 2009

• Sophos Anti-Virus: the Sophos Temp directory is full of $$$ files

  Created: 14 August 2008, updated: 30 July 2009

• Sophos Anti-Virus: Conflicts with PGP and SAV 7

  Created: 23 April 2008, updated: 30 July 2009

• Sophos Anti-Virus for Windows 2000+: device control error message in event log

  Created: 9 April 2008, updated: 30 July 2009

• Sophos Anti-Virus for Windows 2000+: Windows games displayed in quarantine when not run by user

  Created: 21 June 2007, updated: 30 July 2009

• Sophos Anti-Virus for Windows 2000+: authorized file remains in Authorization Manager list

  Created: 19 June 2007, updated: 30 July 2009

• On-access scanner can corrupt files on a floppy disk

  Created: 6 December 2006, updated: 30 July 2009

• Sophos Anti-Virus error "Invalid remote IOR"

  Created: 14 September 2006, updated: 30 July 2009

• Sophos Anti-Virus for Windows: console unable to contact managed workstations

  Created: 22 August 2006, updated: 30 July 2009

• Sophos Anti-Virus for Windows 2000+: Error 80090016 displayed during installation

  Created: 16 August 2006, updated: 30 July 2009

• Running Rational ClearCase can cause a fatal blue screen

  Created: 30 June 2006, updated: 30 July 2009

• Sophos Anti-Virus for Windows 2000+: installing using '-scf' from a location without firewall sofware fails

  Created: 23 March 2006, updated: 30 July 2009

• Update fails if the Cache\sau folder is open in Windows Explorer

  Created: 23 March 2006, updated: 30 July 2009

• Sophos Anti-Virus for Windows 2000+: 'Failed to obtain volume information from mount manager' error on Itanium 2 computer

  Created: 23 March 2006, updated: 30 July 2009

• Authorizing a PUA during cleanup yields an unpredictable outcome

  Created: 23 March 2006, updated: 30 July 2009

• Sophos Anti-Virus for Windows 2000+: loss of detected items from quarantine manager list when many threats detected

  Created: 23 March 2006, updated: 30 July 2009

• Program error closes the user interface program

  Created: 23 March 2006, updated: 30 July 2009

• Cleanup does not remove all PUAs on removable disks or mapped drives

  Created: 23 March 2006, updated: 30 July 2009

• Sophos Anti-Virus: excluded folder included in scheduled scan after detection by memory or registry scan

  Created: 22 March 2006, updated: 30 July 2009

• A025000d - loading SAVI returned error 0xa0040200

  Created: 9 January 2006, updated: 30 July 2009

• Computer repeatedly requests a reboot during installation

  Created: 3 October 2005, updated: 30 July 2009

• Error message '[drive]:\ is not accessible - Incorrect Function'

  Created: 23 June 2005, updated: 30 July 2009

• Error message 'There are no child processes to wait for' in Enterprise Console

  Created: 10 June 2005, updated: 30 July 2009

• File and folder exclusions do not always seem to work

  Created: 5 May 2005, updated: 30 July 2009

• Despite a successful update, Sophos AutoUpdate reports "Update has failed"

  Created: 11 April 2005, updated: 30 July 2009

• Sophos Anti-Virus for Windows 2000+: 'SAVI error 0xa0040210'

  Created: 31 March 2005, updated: 30 July 2009

• Interaction with Windows Security Center

  Created: 24 January 2005, updated: 30 July 2009

• Sophos Anti-Virus for Windows: configuring Windows XP SP2/SP3 and Windows 2003 SP1 computers before installing Sophos

  Created: 2 February 2005, updated: 28 July 2009

• Sophos Client Firewall: security implications of allowing processes

  Created: 16 December 2005, updated: 23 July 2009

• Sophos Client Firewall: security implications of configuring applications

  Created: 16 December 2005, updated: 23 July 2009

• Sophos Client Firewall: security implications of the configuration settings

  Created: 16 December 2005, updated: 23 July 2009

• Enterprise Console: Error e03d0036

  Created: 1 November 2006, updated: 20 July 2009

• Enterprise Console: some computers incorrectly displayed as out of date

  Created: 7 June 2005, updated: 20 July 2009

• Enterprise Console: 'Up to date' status of all computers displayed as 'Unknown'

  Created: 3 May 2005, updated: 20 July 2009

• All computers incorrectly displayed as out of date

  Created: 3 May 2005, updated: 20 July 2009

• Enterprise Console: error a0490001 and error 0x80070002

  Created: 4 October 2005, updated: 20 July 2009

• Enterprise Console: central configuration of SNMP alerts

  Created: 23 May 2005, updated: 20 July 2009

• Enterprise Console: all computers appear as unmanaged on a server with multiple network adaptors

  Created: 26 January 2005, updated: 20 July 2009

• Sophos Anti-Virus: on-access scanning slows down Mozilla Thunderbird

  Created: 7 April 2009, updated: 20 July 2009

• Computers listed as unmanaged in the console

  Created: 6 January 2005, updated: 20 July 2009

• Sophos Anti-Virus for Windows: file exclusions for Microsoft SQL Server

  Created: 24 June 2009, updated: 25 June 2009

• Sophos Anti-Virus for Windows: error when scanning mailboxes

  Created: 5 August 2004, updated: 25 June 2009

• Enterprise Console: installing on Windows Vista Starter edition

  Created: 20 April 2007, updated: 25 June 2009

• Sophos Anti-Virus: username and password required by remote users

  Created: 24 November 2005, updated: 25 June 2009

• Protecting remote computers with Sophos Auto-Update

  Created: 5 January 2005, updated: 25 June 2009

• Sophos Anti-Virus for Windows 2000+: installing without on-access scanning on servers

  Created: 18 January 2005, updated: 25 June 2009

• Recommended scanning settings

  Created: 3 January 2006, updated: 25 June 2009

• Cannot install Enterprise Console to a drive other than the C: drive

  Created: 22 March 2006, updated: 24 June 2009

• Sophos Anti-Virus for Windows 2000+: significant files and registry entries

  Created: 25 March 2008, updated: 19 June 2009

• Sophos Anti-Virus for Windows 2000+: configuring Macintosh files in 'Advanced options' overridden by Scanning tab settings

  Created: 20 December 2006, updated: 19 June 2009

• Error a0050004 is displayed

  Created: 20 February 2006, updated: 19 June 2009

• How do I know which Sophos software product my computer is using?

  Created: 8 July 2005, updated: 18 June 2009

• Using the Sophos Anti-Virus network installer on workstations

  Created: 14 February 2005, updated: 18 June 2009

• Upgrading a network without using Enterprise Console

  Created: 10 February 2005, updated: 18 June 2009

• Security notes

  Created: 15 June 2006, updated: 18 June 2009

• Log cleaner does not maintain size below value specified in configuration page

  Created: 27 January 2006, updated: 18 June 2009

• Sophos Client Firewall: ICMP traffic in the 'Blocked' log

  Created: 15 June 2006, updated: 18 June 2009

• Blocking MSN Messenger version 7.5

  Created: 23 May 2006, updated: 18 June 2009

• Using IDE files with command line emergency versions

  Created: 17 June 2005, updated: 18 June 2009

• Scanning 'Executables' or 'All' files

  Created: 4 December 2003, updated: 18 June 2009

• Sophos Anti-Virus: how to remove filename extensions from the executables file list

  Created: 25 September 2004, updated: 18 June 2009

• How to disinfect a floppy disk with a boot sector virus

  Created: 5 January 2005, updated: 17 June 2009

• Error message "Synchronisation of local files with server failed."

  Created: 23 June 2005, updated: 17 June 2009

• Sophos Anti-Virus for Windows 2000+: Windows XP and Windows Vista computers fail to hibernate after installing Sophos Anti-Virus

  Created: 14 December 2006, updated: 17 June 2009

• Sophos Anti-Virus for Windows 2000+: Windows Installer failure message

  Created: 1 December 2005, updated: 17 June 2009

• Sophos Anti-Virus for Windows 2000+: upgrading from version 6 with Application Control

  Created: 1 May 2007, updated: 17 June 2009

• Sophos Anti-Virus for Windows 2000+: upgrading from version 4 on Windows XP Home

  Created: 1 December 2006, updated: 17 June 2009

• Sophos Anti-Virus for Windows 2000+: upgrade from version 6.x to version 7 slow on a computer with PureMessage for Windows/Exchange

  Created: 9 May 2007, updated: 17 June 2009

• The Sophos Anti-Virus shield icon is not displayed on Windows 2000 computers

  Created: 28 February 2005, updated: 17 June 2009

• Sophos Anti-Virus for Windows 2000+: Sophos Network Communications Report hangs when refreshing

  Created: 27 December 2006, updated: 17 June 2009

• Running in safe mode

  Created: 6 July 2005, updated: 17 June 2009

• Right-click scan summary window hangs

  Created: 23 March 2006, updated: 17 June 2009

• Persistent pop-ups during scheduled scans on Windows XP SP2

  Created: 23 March 2006, updated: 17 June 2009

• How to configure on-the-fly disinfection of some viruses

  Created: 5 January 2005, updated: 17 June 2009

• High CPU usage on a computer with Microsoft AutoRoute 2004

  Created: 15 June 2005, updated: 17 June 2009

• Sophos Anti-Virus for Windows 2000+: error in on-demand scan of boot sector on virtual machine

  Created: 20 December 2006, updated: 17 June 2009

• Sophos Anti-Virus for Windows 2000+: cannot use standalone installer on a server running Terminal Services

  Created: 23 March 2006, updated: 17 June 2009

• Sophos Anti-Virus for Windows 2000+: Application Control settings configured in the 'Advanced options' overridden by Scanning tab settings

  Created: 19 January 2007, updated: 17 June 2009

• How to configure the Windows XP/2003 security settings to allow one computer to be administered from another computer

  Created: 5 March 2004, updated: 16 June 2009

• How to check which Windows service pack is installed

  Created: 23 March 2006, updated: 16 June 2009

• How to check the Sophos website for the latest versions of Sophos Anti-Virus and IDE files

  Created: 26 January 2005, updated: 16 June 2009

• Enterprise Console: when upgrading from version 2 to version 3, items are lost from Quarantine on managed computers

  Created: 16 January 2007, updated: 16 June 2009

• Enterprise Console: opening an exported report in some versions of Excel yields an error message

  Created: 22 March 2006, updated: 16 June 2009

• Enterprise Console: locally configured settings may be overwritten when Sophos Anti-Virus is updated

  Created: 4 May 2005, updated: 16 June 2009

• Enterprise Console: error a04b0011

  Created: 17 October 2006, updated: 16 June 2009

• Enterprise Console: error a04b0008

  Created: 17 October 2006, updated: 16 June 2009

• Advisory: Malformed CAB archive vulnerability reported in Sophos products that use the Sophos detection engine

  Created: 15 June 2009, updated: 16 June 2009

• Sophos Anti-Virus for Windows 2000+: how to authorize a previously blocked application

  Created: 15 February 2008, updated: 12 June 2009

• Sophos Anti-Virus for Windows: suppressing Event ID errors on endpoint computers

  Created: 11 March 2009, updated: 11 June 2009

• Central configuration of alternate data stream scanning

  Created: 25 September 2004, updated: 8 June 2009

• Enterprise Console: attempt to deploy to another management server fails

  Created: 21 December 2006, updated: 8 June 2009

• Enterprise Console: alert 00000032 when protecting a Windows 2000/XP/2003 computer

  Created: 4 May 2005, updated: 8 June 2009

• Enabling Client for Microsoft Networks on Windows computers

  Created: 13 February 2005, updated: 8 June 2009

• Copying a Windows registry entry from an uninfected computer

  Created: 8 January 2004, updated: 5 June 2009

• Enterprise Console: error 0000002e displayed when protecting clients

  Created: 6 September 2007, updated: 5 June 2009

• Sophos Anti-Virus for Windows 2000+: unwanted content is not intercepted by Windows Live Family Safety

  Created: 28 May 2009, updated: 28 May 2009

• Manually creating an AutoUpdate account

  Created: 17 November 2008, updated: 19 May 2009

• Purging System Restore in Windows XP

  Created: 8 January 2004, updated: 1 May 2009

• Sophos Anti-Virus for Windows 2000+: upgrading to version 7.6.5 causes Enterprise Console to display un-decoded error messages

  Created: 16 March 2009, updated: 1 May 2009

• Sophos Anti-Virus for Windows: access to computers with firewalls

  Created: 4 January 2005, updated: 1 May 2009

• Sophos Anti-Virus for Windows 2000+: Error 3051 when installing Sophos Anti-Virus on a Windows Server 2008 Read-Only Domain Controller

  Created: 13 August 2008, updated: 29 April 2009

• Sophos Anti-Virus: cannot install or update on a demoted domain controller

  Created: 27 July 2007, updated: 15 April 2009

• Sophos Anti-Virus: error 00000067 when attempting to update

  Created: 20 January 2009, updated: 15 April 2009

• Sophos Anti-Virus for Windows 2000+: mail flow stalls when you have Websense Email Security installed

  Created: 7 November 2008, updated: 3 April 2009

• Sophos Anti-Virus for Windows: red Cross on the Sophos Shield and error 1722 in the AutoUpdate log

  Created: 2 March 2009, updated: 1 April 2009

• Sophos Anti-Virus for Windows 2000+: error 1920 when installing onto Vista

  Created: 23 July 2008, updated: 30 March 2009

• Sophos Anti-Virus for Windows 2000+: troubleshooting error 1920 during installation

  Created: 18 December 2007, updated: 30 March 2009

• PureMessage for Microsoft Exchange: Setup was unable to add exclusions folders to Sophos Anti-Virus

  Created: 19 September 2007, updated: 26 March 2009

• Sophos Anti-Virus for Windows 2000+: time format used in Sophos Anti-Virus log files

  Created: 19 August 2008, updated: 26 March 2009

• Installation on cluster servers

  Created: 5 January 2006, updated: 25 March 2009

• Sophos Anti-Virus for Windows 2000+: Internal error 2203 and 2147024629

  Created: 24 October 2007, updated: 25 March 2009

• Sophos small business solutions: error 'You do not have sufficient privileges to run the Sophos Anti-Virus...'

  Created: 29 September 2006, updated: 23 March 2009

• Enterprise Console: error 0000003a reported when installing to a remote computer

  Created: 6 May 2005, updated: 23 March 2009

• EM Library: which Sophos databank should I use?

  Created: 20 May 2005, updated: 23 March 2009

• Sophos Anti-Virus: loss of data in Microsoft Office programs on Windows Vista

  Created: 1 October 2008, updated: 23 March 2009

• Enterprise Console: configuring on-access scanning

  Created: 24 January 2005, updated: 17 March 2009

• Sophos Anti-Virus for Windows 2000+: removing Troj/Virtum-Gen (Virtumundo)

  Created: 4 March 2008, updated: 13 March 2009

• Sophos Anti-Virus for Windows 2000+: updates fail and log shows Windows error 1208

  Created: 1 June 2007, updated: 11 March 2009

• Sophos Anti-Virus for Windows 2000+: disabling updates on power-up

  Created: 18 July 2007, updated: 10 March 2009

• EM Library: changing the CID and Updating Policy details

  Created: 16 November 2007, updated: 25 February 2009

• Sophos Anti-Virus for Windows 2000+: overview of web content scanning

  Created: 10 September 2008, updated: 25 February 2009

• Sophos AutoUpdate: Sophos AutoUpdate error codes

  Created: 5 January 2005, updated: 25 February 2009

• Sophos Anti-Virus: updates from CID fail and 'could not contact server' displayed on client computer

  Created: 18 September 2008, updated: 24 February 2009

• Sophos Anti-Virus: Vista Security Centre is reporting Sophos Anti-Virus is not installed

  Created: 9 July 2008, updated: 23 February 2009

• Sophos Anti-Virus for Windows 2000+: on-access scanner detecting malware in PureMessage Temp folder

  Created: 30 August 2007, updated: 23 February 2009

• Sophos Control Center and Enterprise Console: you receive an error 00000034 when you 'Protect Computers'

  Created: 14 August 2007, updated: 20 February 2009

• Sophos Anti-Virus: Problems with disinfecting macros on documents

  Created: 12 December 2003, updated: 19 February 2009

• Sophos Endpoint Security and Control: 'Could not copy RMS config file cac.pem' error after third-party security software is removed

  Created: 31 March 2008, updated: 16 February 2009

• Endpoint Security and Control: fixing endpoint computers that use outdated security certificates

  Created: 5 January 2009, updated: 13 February 2009

• Administrator rights needed to clean up a multi-component threat

  Created: 28 April 2006, updated: 4 February 2009

• Cleanup and safe mode

  Created: 23 May 2006, updated: 4 February 2009

• Enterprise Console: following cleanup, where is malware moved to?

  Created: 30 May 2008, updated: 4 February 2009

• Diagnosing problems when using Sophos AutoUpdate

  Created: 12 May 2005, updated: 4 February 2009

• SAV32CLI: 'error initializing detection engine' 0xa0040200 on Windows Vista

  Created: 2 May 2008, updated: 30 January 2009

• Understanding Windows and Sophos Groups

  Created: 7 August 2008, updated: 29 January 2009

• Sophos Anti-Virus for Windows 2000+: Error 1332 - No mapping between account names and security IDs was done

  Created: 22 August 2007, updated: 22 January 2009

• Sophos Anti-Virus for Windows 2000+: error 1306 displayed when uninstalling

  Created: 1 October 2007, updated: 21 January 2009

• Sophos Anti-Virus for Windows 2000+: errors on install

  Created: 4 September 2007, updated: 21 January 2009

• Sophos Anti-Virus for Windows: best practice for using HIPS runtime analysis

  Created: 9 December 2008, updated: 21 January 2009

• Sophos Anti-Virus for Windows 2000+: deciding whether to allow or block a file

  Created: 21 May 2007, updated: 21 January 2009

• PureMessage for Windows/Exchange: incorrect folders excluded on computers running Sophos Anti-Virus version 7

  Created: 11 June 2007, updated: 21 January 2009

• Sophos Anti-Virus: issues on computers running Ranger software

  Created: 4 July 2006, updated: 21 January 2009

• Sophos Anti-Virus service uses 100% CPU during a scheduled scan on Windows 2000

  Created: 23 March 2006, updated: 21 January 2009

• 'Differs from group' message displayed

  Created: 7 October 2005, updated: 20 January 2009

• Endpoint Security and Control: updated software components to facilitate new security certificates

  Created: 6 January 2009, updated: 20 January 2009

• Sophos Endpoint Security and Control: error [VE_BADCERT]:7 or [0x00000017] when installing Sophos Anti-Virus

  Created: 4 January 2005, updated: 20 January 2009

• Advisory: Minor TAO/Remote Management System (RMS) vulnerability fixed in Sophos Anti-Virus

  Created: 16 January 2009, updated: 16 January 2009

• Sophos Anti-Virus for Windows 2000+: updates fail on standalone computer

  Created: 3 July 2008, updated: 15 January 2009

• Customer checklist: information you will be asked for when you contact technical support

  Created: 22 March 2006, updated: 14 January 2009

• Advisory: Sophos Anti-Virus for Windows 2000+, denial of service vulnerability

  Created: 28 April 2008, updated: 23 December 2008

• Advisory: Sophos Anti-Virus Cross-site script vulnerability reported

  Created: 4 September 2007, updated: 9 December 2008

• Advisory: Sophos Anti-Virus evasion vulnerabilities reported

  Created: 4 September 2007, updated: 9 December 2008

• Advisory: Sophos Anti-Virus for Windows 2000+ improvements to Extensive scanning mode may cause slower scanning

  Created: 10 August 2007, updated: 9 December 2008

• Advisory: Sophos Anti-Virus for Windows 2000+; Windows Security Center alerts that Sophos Anti-Virus is out of date

  Created: 6 August 2007, updated: 5 December 2008

• Incorrect file name displayed when running SAV32CLI on Windows Vista

  Created: 12 July 2007, updated: 5 December 2008

• Sophos Anti-Virus: error 'Failed to connect to the on-access driver (0x80070002)'

  Created: 5 July 2007, updated: 5 December 2008

• Certification Manager: significant files and registry entries

  Created: 27 March 2008, updated: 4 December 2008

• Message Router: significant files and registry entries

  Created: 27 March 2008, updated: 4 December 2008

• Sophos Anti-Virus for Windows 2000+: buffer overflow prevention system significant files and registry entries

  Created: 31 March 2008, updated: 4 December 2008

• Sophos Endpoint Security and Control: significant files and registry entries

  Created: 31 March 2008, updated: 4 December 2008

• Advisory: Endpoint Security and Control, release of fixed packages supporting latest security certification

  Created: 1 December 2008, updated: 2 December 2008

• Sophos Anti-Virus for Windows: error 0x80040F04 after installation

  Created: 12 July 2007, updated: 2 December 2008

• Advisory: Endpoint Security and Control, updated software components being released to facilitate new security certificates

  Created: 24 November 2008, updated: 1 December 2008

• Sophos Anti-Virus for Windows 2000+: 2028000c Scan [Scan Name] aborted

  Created: 23 October 2008, updated: 1 December 2008

• Sophos Endpoint Security and Control: "data area path to the system call is too small" and code 8007007a when installing on an endpoint computer

  Created: 3 June 2008, updated: 28 November 2008

• Simple File Sharing in Microsoft Windows XP, Vista, and Server 2000, 2003 and 2008

  Created: 28 November 2008, updated: 28 November 2008

• Sophos Anti-Virus for Windows 2000+: how to completely remove Sophos Anti-Virus

  Created: 9 March 2007, updated: 26 November 2008

• Sophos Anti-Virus for Windows 2000+: updates fail with error 1326

  Created: 7 May 2008, updated: 20 November 2008

• Sophos Anti-Virus for Windows: 'Failed to create DOM document' (error number 0x80040154)

  Created: 19 August 2008, updated: 14 November 2008

• Sophos Endpoint Security and Control: McAfee Framework Service is not removed from computers

  Created: 3 March 2008, updated: 13 November 2008

• Sophos Anti-Virus: Unable to select 'Configure Sophos Anti-Virus'

  Created: 8 February 2008, updated: 13 November 2008

• Sophos Anti-Virus for Windows 2000+: misconfiguration of version 7.6.1

  Created: 23 October 2008, updated: 13 November 2008

• Sophos Anti-Virus for Windows 2000+: with Windows Vista, use of symlinks can cause multiple virus alerts to be generated for the same file

  Created: 11 August 2008, updated: 13 November 2008

• Sophos Anti-Virus: error message when extracting downloaded IDE files

  Created: 14 January 2008, updated: 12 November 2008

• Enterprise Console: 'The system cannot find the file specified' error code 80070002

  Created: 25 July 2006, updated: 12 November 2008

• Role-based administration console: following installation, Enterprise Console slows down

  Created: 26 February 2008, updated: 11 November 2008

• Sophos Anti-Virus: managing the detection of suspicious files and behavior

  Created: 13 March 2007, updated: 10 November 2008

• Classification of applications as potentially unwanted (PUAs) or as controlled applications

  Created: 9 July 2008, updated: 7 November 2008

• Sophos Anti-Virus for Windows 2000+: using device control with ReadyBoost

  Created: 20 June 2008, updated: 7 November 2008

• Advisory: Sophos Anti-Virus exhibiting high CPU usage when browsing certain web sites

  Created: 19 June 2008, updated: 7 November 2008

• Sophos Anti-Virus for Windows 2000+: Quarantine Manager details listed as "-2 [more...]" after upgrade from version 6

  Created: 18 June 2007, updated: 6 November 2008

• Sophos Anti-Virus: features in version 7.0, 6.5.7 and 4.7

  Created: 24 May 2007, updated: 6 November 2008

• Enterprise Console: enabling blocking of programs showing suspicious behavior

  Created: 18 May 2007, updated: 6 November 2008

• Sophos Anti-Virus for Windows 2000+: Checkpoint software fails after you disable WiFi

  Created: 15 May 2008, updated: 6 November 2008

• Sophos Anti-Virus for Windows 2000+: using device control to block Virtual CDs

  Created: 9 April 2008, updated: 6 November 2008

• Sophos Anti-Virus: changes in location to which self-extracting IDEs are unzipped

  Created: 4 November 2008, updated: 6 November 2008

• Sophos Endpoint Security and Control: Symantec LiveUpdate on-screen messages appear when protecting computers with Sophos products

  Created: 31 March 2008, updated: 6 November 2008

• Sophos Anti-Virus for Windows 2000+: Device Manager reports incorrectly on the status of the device

  Created: 20 March 2008, updated: 6 November 2008

• Sophos Anti-Virus for Windows 2000+: device control, re-enabling an optical device after a system restore

  Created: 20 March 2008, updated: 6 November 2008

• Sophos Anti-Virus for Windows 2000+: device control, remote desktop does not receive desktop message

  Created: 20 March 2008, updated: 6 November 2008

• Sophos Anti-Virus for Windows 2000+: reports the error SAVXP.2689728512

  Created: 19 March 2008, updated: 6 November 2008

• Sophos Anti-Virus for Windows 2000+: Error code and message mapping of errors generated by device control

  Created: 17 March 2008, updated: 6 November 2008

• Sophos products, notification of retirement dates

  Created: 17 March 2008, updated: 6 November 2008

• Sophos Anti-Virus for Windows 2000+: device control messages regarding blocked Bluetooth devices

  Created: 14 March 2008, updated: 6 November 2008

• Sophos Anti-Virus for Windows 2000+: computer hangs with certain scanning configurations

  Created: 9 March 2007, updated: 5 November 2008

• Sophos Anti-Virus for Windows: features in version 6.5.2 and 4.6.8

  Created: 24 January 2007, updated: 5 November 2008

• Sophos Anti-Virus for Windows 2000+: upgrading from version 6, to version 7, using Enterprise Console version 2 displays error

  Created: 20 December 2006, updated: 4 November 2008

• Sophos Anti-Virus for Windows 2000+: the Sophos web scanning BHO is blocking PeopleSoft REN traffic

  Created: 30 October 2008, updated: 30 October 2008

• Sophos Anti-Virus for Windows 2000+: during installation you get error 'Windows Installer Service could not be accessed'

  Created: 22 May 2008, updated: 29 October 2008

• Sophos Anti-Virus: Rebooting workstations after installation

  Created: 5 January 2005, updated: 28 October 2008

• Sophos Anti-Virus for Windows 2000+: Scanning mapped network drives and other network resources

  Created: 24 January 2005, updated: 28 October 2008

• Sophos Anti-Virus for Windows: Upgrading off-site computers

  Created: 10 February 2005, updated: 27 October 2008

• Installing Enterprise Console and PureMessage for Microsoft Exchange on same network

  Created: 9 June 2008, updated: 27 October 2008

• Advisory: Sophos Anti-Virus for Windows 2000+, the update to version 7.6 requires a reboot

  Created: 23 September 2008, updated: 24 October 2008

• Advisory: Sophos Anti-Virus for Windows 2000+, the update to version 7.6 will need a reboot.

  Created: 1 September 2008, updated: 24 October 2008

• Enterprise Solutions: Windows 2000+ log files

  Created: 18 August 2008, updated: 24 October 2008

• Sophos Anti-Virus for Windows 2000+: installation of an IDE update fails

  Created: 18 July 2008, updated: 24 October 2008

• Sophos Anti-Virus: detects Troj/Iframe-AG and/or Mal/Badsrc-C when accessing a database or website

  Created: 11 July 2008, updated: 24 October 2008

• Advisory: Sophos Anti-Virus for Windows 2000+, the update to version 7.6 will need a reboot

  Created: 10 July 2008, updated: 24 October 2008

• Advisory: Sophos Anti-Virus for Windows 2000+, the update to version 7.5 may need a reboot.

  Created: 16 June 2008, updated: 24 October 2008

• Sophos Anti-Virus for Windows 2000+: Sophos Anti-Virus support on Windows Vista

  Created: 28 May 2008, updated: 24 October 2008

• Advisory: Sophos Anti-Virus for Windows 2000+, the update to version 7.5 may need a reboot

  Created: 15 May 2008, updated: 24 October 2008

• Sophos detects suspicious behaviour when you install Windows XP SP3

  Created: 7 May 2008, updated: 24 October 2008

• How to remove third-party security software with Sophos Enterprise Console

  Created: 7 May 2008, updated: 24 October 2008

• Sophos Anti-Virus: Sophos AutoUpdate shield missing

  Created: 28 April 2008, updated: 24 October 2008

• Sophos Anti-Virus for Windows 2000+: is device control available on your system?

  Created: 9 April 2008, updated: 24 October 2008

• Sophos Anti-Virus for Windows 2000+: update fails. 'No versions of component 'TranslatorFactory' are registered.'

  Created: 4 February 2008, updated: 24 October 2008

• Sophos Anti-Virus for Windows 2000+: upgrade or installation fails with a white-cross on a red-circle on shield and error in ALC.LOG

  Created: 6 February 2008, updated: 24 October 2008

• Sophos Anti-Virus: your computers are not up to date and EM Library warns that a package is not available

  Created: 23 May 2007, updated: 23 October 2008

• Remote Management System: significant files and registry entries on the client computer

  Created: 27 March 2008, updated: 23 October 2008

• Sophos Anti-Virus for Windows 2000+: how to locally enable or disable the Sophos web content scanner

  Created: 26 March 2008, updated: 23 October 2008

• Advisory: Sophos Anti-Virus for Windows 2000+, the update to version 7.5 may require a reboot

  Created: 19 March 2008, updated: 23 October 2008

• Sophos Anti-Virus for Windows 2000+: Sophos AutoUpdate Error 3051

  Created: 18 March 2008, updated: 23 October 2008

• Sophos Products system requirements

  Created: 13 March 2008, updated: 23 October 2008

• Sophos Anti-Virus for Windows 2000+: how to deal with Generic Potentially Unwanted Applications

  Created: 7 March 2008, updated: 23 October 2008

• Sophos Anti-Virus: "false positives" and "unwanted detections"

  Created: 5 March 2008, updated: 23 October 2008

• Sophos Endpoint Security and Control: 'The on-access driver failed to attach to \' error is displayed in Enterprise Console

  Created: 29 February 2008, updated: 23 October 2008

• Windows Vista Service Pack 1

  Created: 22 January 2008, updated: 23 October 2008

• Features in version 6.0.5 and 4.6.5

  Created: 26 October 2006, updated: 23 October 2008

• Sophos Anti-Virus for Windows 2000+: error 1402 while installing on Vista

  Created: 8 January 2008, updated: 22 October 2008

• Advisory: Changes to the Sophos Alert System Mailing List

  Created: 8 January 2008, updated: 22 October 2008

• Sophos Anti-Virus for Windows 2000+: standalone computer fails to update

  Created: 19 December 2007, updated: 22 October 2008

• Sophos Anti-Virus for Windows 2000+: Installation fails with error 3000

  Created: 18 December 2007, updated: 22 October 2008

• PureMessage for Microsoft Exchange: 'Error Code 1...' displayed during installation

  Created: 29 November 2007, updated: 22 October 2008

• Sophos Anti-Virus for Windows 2000+: configuring Internet Explorer settings to allow Sophos web content scanning

  Created: 14 November 2007, updated: 22 October 2008

• Changes to the Sophos Alert System Mailing List

  Created: 9 November 2007, updated: 22 October 2008

• Sophos Anti-Virus for Windows 2000+: cannot create a new or scheduled scan locally

  Created: 8 August 2007, updated: 22 October 2008

• Sophos Endpoint Security and Control: reading RMS log files

  Created: 25 April 2005, updated: 22 October 2008

• Error "RMS configuration file cac.pem not found"

  Created: 27 April 2005, updated: 22 October 2008

• Sophos Endpoint Security and Control: components and services

  Created: 29 April 2005, updated: 22 October 2008

• Installing managed computers from a CD

  Created: 16 May 2005, updated: 22 October 2008

• Error message "0000006b Download of rms failed from server"

  Created: 25 July 2005, updated: 22 October 2008

• Updating Sophos Anti-Virus

  Created: 23 February 2005, updated: 22 October 2008

• AutoUpdate error "could not contact server"

  Created: 7 June 2005, updated: 22 October 2008

• Installing and updating unmanaged computers from CD

  Created: 18 May 2005, updated: 22 October 2008

• Sophos AutoUpdate fails with error code 80040f09

  Created: 27 April 2005, updated: 22 October 2008

• Sophos Anti-Virus: Making a set of emergency floppy disks

  Created: 4 December 2003, updated: 21 October 2008

• Application Control blocks Windows Live Messenger (WLM)

  Created: 25 September 2006, updated: 21 October 2008

• Sophos Anti-Virus for Windows: communication error

  Created: 14 September 2006, updated: 21 October 2008

• Deciding which applications to authorize with Application Control

  Created: 23 August 2006, updated: 21 October 2008

• Computer names appear as squares in the version 2 console

  Created: 28 July 2006, updated: 21 October 2008

• Error message "Disk error" from ODBC under Windows XP

  Created: 15 June 2006, updated: 21 October 2008

• Help script error 2765

  Created: 15 June 2006, updated: 21 October 2008

• Delay in opening configuration editor and log viewer

  Created: 23 May 2006, updated: 20 October 2008

• Updates to PUA detection included in IDEs

  Created: 12 May 2006, updated: 20 October 2008

• Glossary

  Created: 10 April 2006, updated: 20 October 2008

• Reboot requests and Sophos Anti-Virus for Windows 2000+, version 5.2.0

  Created: 10 March 2006, updated: 20 October 2008

• Problems when opening Sophos documentation

  Created: 18 January 2006, updated: 17 October 2008

• Error 0xA002000D

  Created: 9 January 2006, updated: 17 October 2008

• Security implications of configuring ICMP

  Created: 16 December 2005, updated: 17 October 2008

• Security implications of editing Global Rules

  Created: 16 December 2005, updated: 17 October 2008

• Sophos Anti-Virus for Windows: after installing on a standalone computer, updates fail with error message

  Created: 4 September 2008, updated: 17 October 2008

• How do I know which operating system my computer is running?

  Created: 7 July 2005, updated: 16 October 2008

• Preserving your existing SAVAdmin groups, CIDs and settings when upgrading

  Created: 10 February 2005, updated: 15 October 2008

• Sophos Anti-Virus for Windows 2000+: error e03d0211 - Communication Error Between On-access Driver and Service

  Created: 17 September 2007, updated: 14 October 2008

• Sophos Anti-Virus for Windows 2000+: error 0000003a occurs

  Created: 10 October 2007, updated: 14 October 2008

• Sophos Anti-Virus for Windows: Where to enter new Sophos credentials on a standalone computer

  Created: 14 September 2007, updated: 14 October 2008

• Emergency removal of viruses with command line scanners

  Created: 26 July 2005, updated: 14 October 2008

• Backing up data on an infected Windows computer

  Created: 30 June 2005, updated: 14 October 2008

• Removing viruses on the local computer

  Created: 29 June 2005, updated: 14 October 2008

• Monitoring activity with savimon.exe

  Created: 27 May 2005, updated: 14 October 2008

• Sophos AutoUpdate: Error 1303, the installer has insufficient privileges to access this directory

  Created: 3 June 2008, updated: 14 October 2008

• Sophos Anti-Virus for Windows: removing Sophos AutoUpdate gives error message

  Created: 1 August 2008, updated: 14 October 2008

• Unsupported operating system detected message with Windows XP

  Created: 6 May 2005, updated: 13 October 2008

• Installing on multiple domain controllers

  Created: 7 April 2005, updated: 13 October 2008

• Sophos Anti-Virus for Windows 2000+: authorizing suspicious items

  Created: 10 May 2007, updated: 13 October 2008

• Enterprise Console: computer displayed twice if moved from workgroup to domain

  Created: 8 May 2007, updated: 13 October 2008

• Enterprise Console: using Active Directory to deploy protection automatically

  Created: 4 May 2007, updated: 13 October 2008

• Sophos Anti-Virus for Windows 2000+: features in versions 7 and 7.3

  Created: 30 April 2007, updated: 13 October 2008

• Sophos Anti-Virus for Windows 2000+: Windows XP SP2 hangs when accessing offline files

  Created: 18 April 2007, updated: 10 October 2008

• Enterprise Console: error 80070035 is displayed when you deploy Sophos Anti-Virus

  Created: 23 February 2007, updated: 10 October 2008

• Sophos Anti-Virus: how to scan removable devices

  Created: 30 January 2007, updated: 10 October 2008

• Sophos Anti-Virus for Windows 2000+: rescheduling a scheduled task fails to work in Windows Vista

  Created: 21 December 2006, updated: 10 October 2008

• Sophos Anti-Virus for Windows: the Sophos Network Communications Report

  Created: 27 December 2006, updated: 10 October 2008

• Sophos Anti-Virus for Windows 2000+: setting up a scheduled scan for controlled applications

  Created: 10 January 2007, updated: 10 October 2008

• Spam rules fail to update, Enterprise Console and PureMessage are installed on the same network

  Created: 8 March 2005, updated: 10 October 2008

• Remote task scheduling and installation on Windows 2000/XP/2003 computers

  Created: 15 February 2005, updated: 10 October 2008

• Setting up a webCID to update Sophos Anti-Virus

  Created: 13 February 2005, updated: 10 October 2008

• Mailbox file scanning

  Created: 4 February 2005, updated: 10 October 2008

• Sophos Anti-Virus for Windows: Error message "The requested component ICManager is in a failure state."

  Created: 4 October 2005, updated: 10 October 2008

• Sophos Anti-Virus for Windows 2000+: Compressed folders and MS06-049

  Created: 22 September 2006, updated: 10 October 2008

• Sophos Anti-Virus for Windows: changing port 8194 on a managed client computer

  Created: 27 February 2006, updated: 10 October 2008

• Enterprise Console: Error a0250029

  Created: 17 October 2006, updated: 10 October 2008

• Enterprise Console: Error a0250012

  Created: 17 October 2006, updated: 10 October 2008

• Enterprise Console: Error a04b0003

  Created: 17 October 2006, updated: 10 October 2008

• Enterprise Console: DNS error

  Created: 22 August 2006, updated: 9 October 2008

• Sophos Anti-Virus for Windows 2000+: How to uninstall applications detected by Application Control

  Created: 23 August 2006, updated: 9 October 2008

• Sophos Anti-Virus for Windows 2000+: Update fails and Windows error 1326 is displayed

  Created: 4 September 2006, updated: 9 October 2008

• Sophos Anti-Virus: Release of controlled application identities

  Created: 7 September 2006, updated: 9 October 2008

• Enterprise Console: error "Incompatible Certificate"

  Created: 14 September 2006, updated: 9 October 2008

• Using Internet Information Services (IIS) 6.0 with Sophos programs

  Created: 28 January 2005, updated: 9 October 2008

• Novell Directory Services (NDS) support

  Created: 24 January 2005, updated: 9 October 2008

• Checking Sophos Anti-Virus is up to date on remote and detached computers

  Created: 19 January 2005, updated: 9 October 2008

• Error 0000002c when deploying Sophos Anti-Virus for Windows 2000+ to remote domains

  Created: 5 January 2005, updated: 9 October 2008

• Sophos Endpoint Security and Control: administration consoles

  Created: 5 January 2005, updated: 9 October 2008

• Sophos Anti-Virus for Windows 2000+: how to change credentials for all Windows client computers

  Created: 16 August 2006, updated: 9 October 2008

• Sophos Anti-Rootkit: How to scan your network

  Created: 16 August 2006, updated: 9 October 2008

• Sophos Anti-Rootkit: Using the command line scanner

  Created: 18 August 2006, updated: 9 October 2008

• Sophos Anti-Rootkit: Rootkit removal on a network with an infected domain controller

  Created: 21 August 2006, updated: 9 October 2008

• Enterprise Console: Updating computers that are not always on the network

  Created: 22 August 2006, updated: 9 October 2008

• Sophos Anti-Virus for Windows: invalid local IOR error

  Created: 22 August 2006, updated: 9 October 2008

• Sophos Endpoint Security and Control: log files

  Created: 5 January 2005, updated: 8 October 2008

• Failure to install on a Windows XP Pro computer with Simple File Sharing enabled

  Created: 4 January 2005, updated: 8 October 2008

• Sophos Anti-Virus: during installation you get the error 'MSI Error 1714'

  Created: 27 June 2006, updated: 8 October 2008

• Enterprise Console: Error 5 'Verification of update files failed. The files did not match the manifest'

  Created: 3 July 2006, updated: 8 October 2008

• Support for Vista

  Created: 4 July 2006, updated: 8 October 2008

• Sophos Anti-Virus: scan fails and returns error 0xa0040202

  Created: 10 July 2006, updated: 8 October 2008

• Virus disinfection tools

  Created: 20 October 2004, updated: 7 October 2008

• Getting rid of a virus from your computer

  Created: 30 July 2004, updated: 7 October 2008

• Sophos log files: overview

  Created: 3 April 2006, updated: 7 October 2008

• VMWare virtual machines fail to access the network

  Created: 15 June 2006, updated: 7 October 2008

• Error 00000067 on installation

  Created: 1 June 2006, updated: 7 October 2008

• Error 0000006f

  Created: 14 June 2006, updated: 7 October 2008

• Further steps when removing problem files

  Created: 14 February 2006, updated: 6 October 2008

• Sophos Anti-Virus for Windows 2000+: reboot requested when upgrading

  Created: 10 March 2006, updated: 6 October 2008

• Reprotecting computers installed with Sophos Client Firewall generates errors

  Created: 22 March 2006, updated: 6 October 2008

• Preventing users from accessing Sophos Anti-Virus

  Created: 14 December 2005, updated: 6 October 2008

• Checking that your anti-virus software is up to date

  Created: 30 December 2005, updated: 6 October 2008

• Disinfection and files in System Restore

  Created: 3 January 2006, updated: 6 October 2008

• Error 0x00000067 during installation

  Created: 9 January 2006, updated: 6 October 2008

• Error 1921 on installation or update

  Created: 11 January 2006, updated: 6 October 2008

• Error codes

  Created: 25 January 2006, updated: 6 October 2008

• Sophos Anti-Virus for Windows 2000+: error 3004 when updating to version 7 and 6.5.7

  Created: 23 August 2007, updated: 6 October 2008

• Sophos Anti-Virus for Windows 2000+: how to manage web content scanning policies

  Created: 10 September 2008, updated: 6 October 2008

• Sophos Control Center: error 'Could not complete the last task'

  Created: 22 August 2007, updated: 6 October 2008

• How to remove adware and other potentially unwanted applications (PUAs)

  Created: 1 July 2008, updated: 6 October 2008

• Sophos Anti-Virus for Windows 2000+: standalone installation is not updating

  Created: 15 August 2007, updated: 6 October 2008

• Enterprise Console: 'Comparison failure' in anti-virus and HIPS policy

  Created: 7 August 2007, updated: 6 October 2008

• Sophos Anti-Virus for Windows 2000+: Updating error 1326

  Created: 2 August 2007, updated: 6 October 2008

• Sophos Anti-Virus for Windows: error 00000008 reported

  Created: 2 August 2007, updated: 6 October 2008

• Sophos Anti-Virus for Windows 2000+ - when upgrading to version 7.0.4, a reboot is requested

  Created: 1 August 2007, updated: 6 October 2008

• Sophos Anti-Virus for Windows 2000+: error 'Installation cannot continue because another anti-virus product is installed on this computer'

  Created: 26 July 2007, updated: 6 October 2008

• Sophos Control Centre: How to protect computers that are in a workgroup

  Created: 12 July 2007, updated: 6 October 2008

• Sophos Anti-Virus for Windows: error 0000006b and error 1909 - Could not add a connection to server

  Created: 9 July 2007, updated: 6 October 2008

• Enterprise Console: displays message 'Awaiting Policy from Console' or 'Awaiting Response from Client'

  Created: 6 July 2007, updated: 6 October 2008

• Sophos Anti-Virus for Windows 2000+: changing a computer's status from managed to standalone

  Created: 13 July 2007, updated: 6 October 2008

• Enterprise Console: why haven't my computers upgraded?

  Created: 28 June 2007, updated: 6 October 2008

• Sophos Anti-Virus for Windows 2000+: on-access scanning for applications

  Created: 21 June 2007, updated: 6 October 2008

• When you install a Sophos product on to Microsoft Windows, error 1722 is displayed

  Created: 21 June 2007, updated: 6 October 2008

• Sophos Anti-Virus for Windows 2000+: error 25020 when updating to version 7 and 6.5.7

  Created: 21 June 2007, updated: 6 October 2008

• Sophos Anti-Virus: during installation error 1722 is displayed

  Created: 20 June 2007, updated: 6 October 2008

• Enterprise Console: authorizing a blocked application

  Created: 15 June 2007, updated: 6 October 2008

• Sophos Anti-Virus: installation of package failed because of error during package decoding

  Created: 25 May 2007, updated: 6 October 2008

• Sophos Anti-Virus for Windows 2000+: Data Execution Prevention message displayed when closing Windows Explorer

  Created: 2 October 2008, updated: 3 October 2008

• Error 3001 reported during installation

  Created: 25 November 2005, updated: 3 October 2008

• Right-click scan of RdrMsgENU.pdf returns SAVI error code 0xa0040212

  Created: 1 December 2005, updated: 3 October 2008

• Failed scheduled scans are not reported to log

  Created: 20 October 2005, updated: 3 October 2008

• Error message 'Unknown platform not supported' when using 'Find' facility

  Created: 4 October 2005, updated: 3 October 2008

• How to check which Sophos product version is installed

  Created: 25 March 2004, updated: 3 October 2008

• Sophos Anti-Virus for Windows 2000+: disabled when 'Norton Spyware Scan' is present

  Created: 7 November 2007, updated: 2 October 2008

• Testing that virus detection works

  Created: 4 December 2003, updated: 1 October 2008

• Advisory: Overview of the update of Sophos Anti-Virus for Windows 2000+ to version 7.6

  Created: 1 October 2008, updated: 1 October 2008

• Sophos Anti-Virus for Windows 2000+: log showing multiple SAV interface errors 0xa0040210

  Created: 22 September 2008, updated: 24 September 2008

• Sophos Endpoint Security and Control: detection and blocking of malicious scripts

  Created: 23 September 2008, updated: 24 September 2008

• Sophos Anti-Virus for Windows 2000+: when you refresh QuickTime, content displays incorrectly

  Created: 28 March 2008, updated: 24 September 2008

• Sophos Anti-Virus for Windows 2000+: following a re-installation, Sophos web content scanning fails to scan

  Created: 14 November 2007, updated: 24 September 2008

• Sophos Anti-Virus for Windows 2000+: updates fail following password change

  Created: 29 January 2008, updated: 19 September 2008

• Sophos Anti-Virus for Windows: when re-installing you see the error 00000025

  Created: 11 July 2008, updated: 9 September 2008

• Sophos Anti-Virus for Windows 2000+: the Sophos GUI does not open

  Created: 8 July 2008, updated: 26 August 2008

• Sophos Anti-Virus: how to disinfect PE executable viruses

  Created: 21 August 2008, updated: 21 August 2008