Sophos

Online support

Product maintenance

Contact support

Support services

Download Free hard drive encryption - Download a trial of SafeGuard Easy

Sophos Small Business Solutions and support for Sophos Anti-Virus for Mac OS X 10.2 and 10.3

As described on our software retirement page, Sophos Anti-Virus for Mac OS X, version 4.9 will be partially retired at the end of 2009. This means that:

  • Support for computers running Mac OS X 10.2 will end on 31 December, 2009.
  • Support for computers running Mac OS X 10.3 will end on 31 December, 2010.

Version 4.9 of Sophos Anti-Virus for Mac OS X cannot be managed from Sophos Control Center, version 4.0, so you will need to choose one of the following ways of continuing to use Sophos Anti-Virus for Mac OS X on your Mac computers:

  1. Stay on Sophos Control Center 2.5 until your Mac computers are no longer supported, or until you upgrade the operating system to Mac OS X 10.4+.
  2. Upgrade the Sophos Control Center to version 4 and:
    1. Upgrade the operating system on the computers running Mac OS X 10.2 or 10.3 to Mac OS X 10.4 or above, then install Sophos Anti-Virus for Mac OS X v7 on them.
    2. Change your computers running Mac OS X 10.2 or 10.3 to unmanaged, standalone computers. To do this, please see the instructions below.

To remove your computer from the Sophos Control Center and change to the standalone version of Sophos Anti-Virus for Mac OS X:

  1. In Sophos Control Center, find the name of the computer that you would like to remove.
  2. Click Delete.
  3. Download the standalone installation program for Mac OS X v4.9.
  4. Run the installation program on your affected Mac OS X computer. Use the credentials for downloading from your licence agreement to update this computer.

If you need more information or guidance, then please contact technical support.

  • Protect sensitive data from unauthorized use
  • Encrypt data, hard drives and removable media
  • Work uninterrupted with encryption on demand