Known Issues - Endpoint Security and Control, version 9

Known Issues in Endpoint Security and Control, version 9

Sophos Anti-Virus

• (DEF 18144, DEF 16510) There are known issues for web content scanning with some browser extensions (for example, with Google Gears and RealPlayer 11 Download and Record). You should disable these browser extensions. For information on how to do this, see http://www.sophos.com/support/knowledgebase/article/36142.html.
• (DEF 20694) When Sophos Anti-Virus detects a controlled application on a remote share, the alert always shows that the application was detected on the local computer.

Sophos Device Control

• (DEF 39454) On Windows Vista, if a non-administrator user inserts a device that would be blocked by Sophos Device Control, they may be asked to enter administrator credentials. The user will not be allowed access to the device, whether they enter credentials or not. However, if they do not enter administrator credentials, an alert is not sent to the management console.

Sophos Client Firewall

• (QUE 32813) Sophos Client Firewall reports Internet Explorer 8 as a hidden process.