Sophos Anti-Virus for Mac OS X: 'Scan this Mac' item fails to scan
Issue
The 'Scan This Mac' item in the shield menu either does nothing or produces an AppleScript prompt 'Where is Sophos Anti-Virus'.
This issue is seen following a clean install or upgrade to Sophos Anti-Virus for Mac OS X, version 7.0.5, when a different user logs on via fast user switching, and the Sophos Anti-Virus GUI has not yet been launched by this user.
Sophos product and version
Sophos Anti-Virus for Mac OS X, version 7.0.5
Operating system
Mac OS X versions 10.4 and 10.5
What to do
The following workaround will fix this issue:
- Launch the Sophos Anti-Virus GUI and select 'Scan This Mac' from the menu bar item.
If you need more information or guidance, then please contact technical support.
- Article ID: 62390
- Created: 26 Aug 2009
- Last updated: 13 Sep 2010


