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Sophos for Microsoft SharePoint: 'Virus Scanner update' shows as failed
Issue
When you check in SharePoint|Central Administration|Operations|Timer Job Status, the 'Virus Scanner Update' shows a status of 'Failed', despite the fact that Sophos Anti-Virus has successfully updated.
Sophos product and version
Sophos for Microsoft SharePoint
What to do
- Go to Windows Services and start the 'Windows SharePoint Services Administration' service.
- Wait for several minutes, then re-check the status of the 'Virus Scanner Update'. It should now display a status of 'Succeeded'.
Note: This issue arises as a result of the SharePoint update job functionality, and is unconnected to Sophos AutoUpdate.
If you need more information or guidance, then please contact technical support.
- Article ID: 53938
- Created: 5 Mar 2009
- Last updated: 5 Jun 2009
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