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Sophos Anti-Virus for Windows 2000+: installation error 'No versions of component 'MessageResDSFactory' are registered'

Issue
When you attempt to install Sophos Anti-Virus for Windows 2000+, version 7.6, the following error is displayed:

No versions of component 'MessageResDSFactory' are registered. MessageResDSFactory cannot be returned.

There may be an additional message, error, or warning relating to a permissions/group membership issue. This is a false warning.

Sophos Product and version
Sophos Anti-Virus for Windows 2000+, version 7.6

What to do

Open a command prompt and type,

regsvr32.exe "C:\program files\sophos\Sophos anti-Virus\localisation.dll"

In order to do this, you may need to remove yourself from the "sophos admin" or "sophos user" groups and then add yourself back.


If you need more information or guidance, then please contact technical support.