Error 00000067 - links to articles describing this error which may be seen when installing or upgrading Sophos Anti-Virus for Windows

Issue
This article provides an index (or 'landing page') for knowledgebase articles describing Error 00000067 or 0x00000067 which may be seen in the console when installing or upgrading Sophos Anti-Virus for Windows 2000+.

Sophos product and version
Sophos Anti-Virus for Windows 2000+

Operating systems
Windows 2000+

Refer to the following articles:

• Error 00000067 on installation
  During installation of Sophos Anti-Virus, the error code 00000067 is displayed in Enterprise Console. There may also be an error message, similar to Failed to install [...]; Setup has timed out.
  
• Error 0x00000067 during installation
  During the installation of Sophos Anti-Virus for Windows 2000+, the following error code and message is displayed: 0x00000067 Failed to install C:\Program Files\Sophos\AutoUpdate\cache\savxp: The MSI has failed [0x00000067].
  
• Sophos Anti-Virus for Windows: 'Failed to create DOM document' (error number 0x80040154)
  Installation of Sophos Anti-Virus fails with the error number 00000067. On looking at the Sophos Anti-Virus CustomActions log, you find the error message 'Failed to create DOM document' (0x80040154).

• Sophos Anti-Virus for Windows 2000+: troubleshooting error 1920 during installation
  If you notice error 1920 in the installation log for one or more computers, use this troubleshooting guide to resolve the problem.
  When installing or upgrading Sophos Anti-Virus, installation fails and error 1920 is displayed. This error may be accompanied by error 00000067 in Enterprise Console.
  
• Sophos Anti-Virus for Windows 2000+: errors on install
  Non-specific error on installation of Sophos components under the Sophos alc.log (C:\Program Files\Sophos\AutoUpdate\logs\alc.log). For example, Failed to install SAVXP, RMS, SAU etc.