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Endpoint Security and Control: you didn't complete the 'First Time Wizard'

Issue 
You'd like to restart the First Time Wizard for the Enterprise Console and EM Library. Restarting the First Time Wizard will (re)create the SophosEndPointUpdate and SophosEMLibUser accounts with new passwords.

Sophos product and version
Enterprise Console 3.x
EM Library

Operating system
Windows 2000, XP, 2003

What to do

Go to Start|Run and type in the following: "C:\Program Files\Sophos\Enterprise Console\InstructionsDialog.exe" -ftw

If you need more information or guidance, then please contact technical support.