Advisory: PureMessage for Microsoft Exchange, version 3.0, updating to version 3.0.2.

PureMessage for Microsoft Exchange, version 3.0.2, has been released to the software download area on the Sophos website.

IMPORTANT: Before you begin to install or update to this version,

Depending on which version of Windows and Microsoft Exchange you are running, you may need to perform some additional configuration.

New features
This update to PureMessage for Microsoft Exchange incorporates a number of fixes and features, including

Support for Windows Server 2008
Fix for the Sophos PureMessage Scanner service (PMScanner.exe) may terminate unexpectedly or hang while performing content (phrase) scanning within rich text (RTF) or PDF files. As a result, messages may get stuck in the queue and spam rule updates may not complete.
Fix for the following problem: On Exchange 2007, the process EdgeTransport.exe may terminate unexpectedly when PureMessage tries to replace the rich text body of certain TNEF-encoded messages with plain text.
Fix for the following problem: On a PureMessage installation that supports both anti-virus and anti-spam, PureMessage sometimes fails to create (or invoke) the scan engines (spam, virus or content scanning engines) when under heavy load.

For details of all the fixes, refer to the product Release notes.

Known Issues
Please see the knowledgebase article 43023 for details of the known issues in PureMessage for Microsoft Exchange, version 3.0.2.

What to do

Before you begin, refer to knowledgebase article 42661, to see if you need to perform additional configuration
Download the latest version and install it according to the instructions in the upgrade guide.
You can upgrade directly from PureMessage for Microsoft Exchange, version 2.6.1 and later. If you are using an earlier version of PureMessage for Microsoft Exchange, please refer to PureMessage for Windows/Exchange: how to upgrade to version 2.6.1 for more information before upgrading to version 3.0.1.

If you need more information or guidance, then please contact technical support.