PureMessage for Microsoft Exchange: invalid regular expresssion causes PureMessage to hang
Issue
PureMessage for Microsoft Exchange hangs. When you look in the SMTP log you see a message similar to: Failed to call content engine scan method while processing message (error: '0x8007000E')
Sophos product and version
PureMessage for Microsoft Exchange, version 3.0.2
Operating system
Windows 2000, 2003 and 2008
Technical Information
An invalid regular expression causes PureMessage to hang
What to do
Check all regular expressions to ensure that they are valid.
If you need more information or guidance, then please contact technical support.
- Article ID: 43908
- Created: 19 Aug 2008
- Last updated: 28 Aug 2008
