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Enterprise Console: updates fail

Issue
Your default updating policy is not pointing to the correct CID (Central Installation Directory).

Sophos product and version
Enterprise Console 3.1.0

Operating system
Windows 2003 Server R2 SP2

Actions/What to do:

  1. Check the Sophos SWEEP for NT folder (which, by default, should be in C:\Program Files\): 
    • It must be shared as interchk
    • Everyone must have full control
  2. In Enterprise Console, open the default updating policy, and set the UNC path to \\servername\interchk\savscfxp.
  3. Redeploy to client computer(s).

If you need more information or guidance, then please contact technical support.