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Enterprise Console: Remote Desktop logon fails with error message

Issue
When you log on to the Server using Remote Desktop/Terminal Services and try and open the Enterprise Console, you get the error 'Not a member of Sophos Console Administrators Group'.

Sophos product and version
Enterprise Console 3.0

Operating system
Windows 2003 SBS SP2

What to do

In Windows Active Directory ensure that the account you are using to log on to the server as is a member of the Sophos Console Administrators group. If necessary, add the user account to that group. 

If you need more information or guidance, then please contact technical support.