Sophos Helpdesk Console: "A component used by enterprise console has failed. Interface not registered." when pushing the installation from the Helpdesk console.
Issue
When you attempt to protect a client computer from HelpDesk Console, version 1.0, you get this error message:
A component used by Enterprise Console has failed
Interface not registered
Sophos product and version
Helpdesk Console, version 1.0
Endpoint Security and Control, version 3.1
Operating system
Windows XP Professional SP2
What to do
Download the latest version of HelpDesk Console from:
http://www.sophos.com/support/updates/dp/full/esrba11sfx.exe
If you need more information or guidance, then please contact technical support.
- Article ID: 39904
- Created: 4 Jun 2008
- Last updated: 23 Feb 2009
