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When using Internet Explorer 7 with the Web Agent, the browser will hang if you attempt to cancel the Web Agent when it is assessing.

Sophos NAC: When using Internet Explorer 7 with the NAC Web Agent, the browser will hang if you attempt to cancel the NAC Web Agent when it is assessing.

What to do

Wait until the NAC Web Agent completes its assessment and then close the browser.

If you need more information or guidance, then please contact technical support.