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Sophos Anti-Virus for Windows 2000+: reports the error SAVXP.2689728512

Issue

Sophos Anti-Virus for Windows 2000+, with device control, reports the following error to the Enterprise console:

SAVXP.2689728512 0xA0520000 "The device control service failed to start. "

What to Do

In Windows services, restart the Sophos device control service.

If the error persists, restart the computer.

 

 

If you need more information or guidance, then please contact technical support.