Sophos Endpoint Security and Control: McAfee Framework Service is not removed from computers
Issue
After using:
- the 'Protect computers' wizard with 'Remove third-party software' selected in Enterprise Console
- or the Sophos Endpoint Security and Control standalone installer with 'Remove third-party software' selected
to remove McAfee VirusScan Enterprise 8.5, the McAfee Framework service is still shown in the Services list on your computers.
Sophos product and version
Sophos Endpoint Security and Control, version 8.0 and above
Sophos Enterprise Console, version 3.1 and above
Sophos Endpoint Security and Control Standalone Installer
Operating system
Windows 2000+
What to do
The McAfee Framework Service does not cause any problems with Sophos software and can safely remain on the machine. Should you wish to remove the service, please contact McAfee technical support.
If you need more information or guidance, then please contact technical support.
- Article ID: 35419
- Created: 3 Mar 2008
- Last updated: 14 Apr 2008
