Sophos Endpoint Security and Control: Eset NOD32 and Tiny Firewall pro icons remain in the system tray after removal
Issue
The System tray icons for Eset NOD32 or Tiny Firewall Pro still appear in the System tray on a computer running Windows 2000 after using:
- the 'Protect computers' wizard with 'Remove third-party software' selected in Enterprise Console, version 3.1 and above,
- or the Sophos Endpoint Security and Control standalone installer with 'Remove third-party software' selected.
Sophos product and version
Sophos Endpoint Security and Control, version 8.0 and above
Sophos Enterprise Console, version 3.1 and above
Sophos Endpoint Security and Control standalone installer
Operating system
Windows 2000
What to do
Reboot the affected computer(s) to remove the System tray icons.
Technical Information
The Eset NOD32 and Tiny Firewall Pro uninstallers used by the Sophos Anti-Virus installer require a reboot to remove these icons.
If you need more information or guidance, then please contact technical support.
- Article ID: 35351
- Created: 29 Feb 2008
- Last updated: 14 Apr 2008
