Sophos NAC: NAC Agent installation fails if Embassy Trust Suite has been uninstalled on a Dell 630/830.
NAC Agent installation fails if Embassy Trust Suite has been uninstalled on a Dell 630/830.
If you correctly uninstall the Embassy Trust Suite from a Dell 630/830 computer, the NAC Agent will fail to install. The uninstall of the Embassy Trust Suite removes a registry key that the NAC Agent quarantine driver requires so that it installs properly.
What to do
Add the following registry key to the computer where you want to install the NAC Agent.
HKLM\Software\Microsoft\Windows\CurrentVersion\DevicePath
Set the registry key to:
%SystemRoot%\inf;
Note: You must include the semi-colon or the NAC Agent installation will still fail.
If you need more information or guidance, then please contact technical support.
- Article ID: 34957
- Created: 21 Feb 2008
- Last updated: 13 Nov 2008
