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PureMessage for Microsoft Exchange: delay in Cluster service starting

Issue

If you install PureMessage for Microsoft Exchange, version 3, onto an Exchange cluster, the Cluster service may experience a short delay while starting, and you may see event ID messages in the System Log that are similar to the following:

Event: 7022
Source: Service Control Manager
Description: The Cluster service hung on starting

What to do

This error can be safely ignored.

This issue will be fixed in a future release of PureMessage.

If you need more information or guidance, then please contact technical support.