Sophos Control Center: protect computers wizard fails with error
Issue
When you are protecting computers with the Network Protection wizard, the wizard fails on step 4 generating the error message :
Sophos security software cannot be installed on networked computers with the account entered. Re-Enter the password or try a different account
Sophos product and version
SBE Control Center 2.0.1
Operating systems
Windows XP Professional SP2
What to do
Check the following:
Installing on a domain:
- Make sure the account does exist
- Username and Password are correct
- The account has full administrator permissions
Installing on a workgroup:
- Make sure the account does exist
- Username and Password are correct
- The account has full administrator permissions
- Create a universal account on each workstation with full administrator access.
If you need more information or guidance, then please contact technical support.
- Article ID: 33421
- Created: 18 Jan 2008
- Last updated: 23 Oct 2008


