PureMessage for Microsoft Exchange: Internal messages with attachments do not arrive

Issue
This issue was fixed in PureMessage version 3.0.2.

Internal messages with attachments (size can vary) do not arrive, internal messages without attachments arrive correctly.

The following error message is logged in the application event log:

Event ID 48: Failed to replace trigger message.

Sophos product and version
PureMessage for Microsoft Exchange, version 3.0.x.

What to do

There is currently no fix for this issue, a workaround is to disable all options in System\Email tagging

This issue was fixed in PureMessage version 3.0.2

(Defect ID: DEF16684)

If you need more information or guidance, then please contact technical support.