PureMessage for Microsoft Exchange 3.0: increase in non-delivery reports (NDRs)
Issue
This issue was fixed in version 3.0.1
There is a constant increase in the number of non-delivery reports (NDRs) in the Exchange 'DNS messages pending submission' queue.
Sophos Product and version
PureMessage for Windows Exchange, version 3.0
Operating system
This issue can affect all Windows servers where the customer has enabled copies of NDRs to be sent to an additional address, for example, the administrator.
What to do
This issue was fixed in PureMessage for Microsoft Exchange, version 3.0.1. Please update to the new version to resolve this issue.
If you would like to receive NDRs with the new version:
Go to Start|Programs|Exchange System Manager|Admin Groups|Admin Group|Servers|Server|Protocols|SMTP|Default SMTP Virtual Server
Select the Messages tab, and in the 'Send copy of Non-Delivery Report to:' field, add a recipient email address.
If you need more information or guidance, then please contact technical support.
- Article ID: 30637
- Created: 22 Oct 2007
- Last updated: 23 Oct 2008
