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PureMessage for Microsoft Exchange: uninstall fails, errors reported
When you attempt to uninstall PureMessage, the uninstall fails and errors such as any of the following are generated:
error 0x80070102Setup was unable to stop services
What to do
- Restart the PureMessage computer.
- Go to Add/Remove programs, and remove the Sophos components in the following order:
- PureMessage
- Sophos AutoUpdate
- Sophos Anti-Virus
If you need more information or guidance, then please contact technical support.
- Article ID: 28530
- Created: 14 Aug 2007
- Last updated: 6 Oct 2008
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