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Enterprise Console: updating to version 3.0, and migrating the console and configuration to a new server

Issue
This article provides instructions for updating Enterprise Console to version 3.0 or above, and then migrating it to a new server, whilst retaining the existing configuration of policies and groups.

Sophos product and version
Enterprise Console 3.0 or above

Operating system
Windows 2000
Windows 2003

What to do

NOTE:

Before you start, read the Warning about editing the windows registry.

1. Prepare the new server

Ensure that there are no Sophos components currently installed on the new server before continuing. If there are, do the following:

  1. Open Add\Remove Programs.
  2. Remove Sophos Remote Management System.
  3. Go to Start\Run, type in regedit and press enter.
  4. Take a backup of your registry.
  5. Browse to: 'HKEY_LOCAL_MACHINE\SOFTWARE\Sophos'
    • Delete 'Messaging System' if it exists
    • Delete 'Remote Management System' if it exists
  6. Close regedit.
  7. Browse to: 'C:\Program Files\Sophos' and delete 'Remote Management System' if it exists
  8. Ensure that the Sophos Message Router service is no longer running:
    • Go to Star|Run, type in services.msc and press enter.
    • Scroll down to 'Sophos Message Router' if it exists.
    • The status column should be blank. If not, right click on 'Sophos Message Router' and select 'Stop'.
    • Close the Services window.

2. Perform the migration and upgrade

3. Configure Sophos Remote Management System (RMS) on the new server.

For Sophos Anti-Virus for Windows

  1. Copy \\NewServer\InterChk\ESXP\mrinit.conf to \\NewServer\InterChk\ESXP\RMS\mrinit.conf
  2. Copy C:\sec30\tools\ConfigCID.exe to C:\Program Files\Sophos\Enterprise Console\
  3. Open a Command Prompt and type in the following, including quotation marks:
    • cd "C:\Program Files\Sophos\Enterprise Console" and press Enter.
    • configcid.exe \\NewServer\InterChk\ESXP and press Enter.

For Windows Endpoint Security and Control 8.0 with SAV

  1. Copy \\NewServer\InterChk\SAVSCFXP\mrinit.conf to \\NewServer\InterChk\SAVSCFXP\RMS\mrinit.conf
  2. Copy C:\sec30\tools\ConfigCID.exe to C:\Program Files\Sophos\Enterprise Console\
  3. Open a Command Prompt and type in the following, including quotation marks:
    • cd "C:\Program Files\Sophos\Enterprise Console" and press Enter.
    • configcid.exe \\NewServer\InterChk\SAVSCFXP and press Enter.

4. Finally you must reprotect ALL of the computers on the network. This will ensure that they look towards your new server.

 

If you need more information or guidance, then please contact technical support.