Enterprise Console: Error 1606. Could not access network location Logs
Issue
When you install or open Enterprise Console version 3, the following error message is displayed on-screen:
Error 1606. Could not access network location Logs
Sophos product and version
Enterprise Console 3.0
Enterprise Manager Library 1.3.2
Operating system
Windows 2003
Windows XP
What to do
- Copy the contents of C:\Documents and Settings\All Users\Application Data\Sophos\Remote Management System\3\ and paste them to C:\Program Files\Sophos\Remote Managements System\
- Close the error window (choose to 'Cancel' the install) and re-run the installer for the upgrade.
Technical Information
This error occurs because the installer is trying to access a folder on the local drive that does not exist. This can occur for upgrades that started out as Enterprise Console 1.0, because the Remote Management System directory resides at C:\Program Files\Sophos\Remote Management System instead of the Enterprise Console 2.0 location of C:\Program Files\Sophos\Enterprise Console\Remote Management System.
If you need more information or guidance, then please contact technical support.
- Article ID: 28194
- Created: 1 Aug 2007
- Last updated: 6 Oct 2008
