Sophos Anti-Virus for Windows: Error 25010...WaitUntilFileUnlocked
Issue
When attempting to re-install Sophos Anti-Virus for Windows, you get the following error:
Error 25010. An error occurred while running the custom action 'WaitUntilFileUnlocked'
Sophos product and version
Sophos Anti-Virus for Windows
Operating system
Windows
What to do
In Windows Services, stop the Sophos Agent.
Try to install again.
If you need more information or guidance, then please contact technical support.
- Article ID: 27828
- Created: 25 Jul 2007
- Last updated: 14 Jan 2011
