1721 there is a problem with this installer package, a program required could not be run.
Issue
When you try to uninstall Enterprise Console 2.0, using Add/Remove Programs, you get the error:
Error: 1721 there is a problem there is a problem with this installer package, a program required could not be run.
Sophos product and version
Enterprise Console, version 2.0
Operating system
Windows 2003 SBS SP2
What to do
Refer to the knowledgebase article Installation errors: troubleshooting installation errors using MSI logs
If you need more information or guidance, then please contact technical support.
- Article ID: 27606
- Created: 17 Jul 2007
- Last updated: 26 Jun 2008
