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Enterprise Console: unable to configure Linux updating policy after upgrade to version 3 and above

After upgrading to Enterprise Console version 3 and above, it is not possible to configure the Linux updating policy. To edit the updating policy for computers running Sophos Anti-Virus for Linux, you must reset the default updating policy.

What to do

  1. Open Enterprise Console.
  2. In the Policies pane, double-click 'Updating'.
  3. Right-click 'Default'.
  4. Select 'Reset policy to factory defaults'.
  5. Create a new policy, or make a duplicate of the new Default policy.
  6. Make any necessary edits to the new policy.

If you edited the Default policy, and were using this edited version to manage your Windows and Mac computers, you can preserve these settings. However, you will need to place your Linux computers in a separate group, using the new defaults. Do as follows:

  1. Right-click the 'Default' policy.
  2. Select 'View groups using policy'.
  3. Make a note of the names of the groups using that policy.
  4. Right-click the 'Default' policy.
  5. Select 'Duplicate policy'.
  6. Give this policy a name, e.g. 'Windows'.
  7. In the Groups pane, double-click your server.
  8. Right-click one of the affected groups.
    • Select 'View groups policy details'.
    • In the 'Updating' dropdown, select the name of your new updating policy.
    • Click 'OK'.
    Repeat for any other affected groups.
  9. Now reset the 'Default' policy to the factory settings, as described above.
  10. Create a group for your Linux computers, and apply the new 'Default' settings to it.

If you need more information or guidance, then please contact technical support.