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Sophos Anti-Virus for Linux: savd online configuration not updated when Enterprise Console policy restored to 'factory default'

On a managed Linux computer (endpoint) running Sophos Anti-Virus for Linux, the savd online configuration does not get updated when the Enterprise Console policy is restored to 'factory default'. This means that a policy set from Enterprise Console will not be automatically updated when factory defaults are restored.

What to do

  1. Open Enterprise Console
  2. Right-click the computer or group
  3. Select 'Comply with', then select 'All group policies'.

The Linux computers will be updated with the factory defaults.

If you need more information or guidance, then please contact technical support.