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Restarting a Windows computer in Safe Mode with command prompt
When removing a problem file on Windows 2000/XP/2003/Vista, you may need to use the command prompt only version of Windows Safe Mode.
- On Windows NT, where the command prompt version of Safe Mode is not present, shut down as many programs as possible instead.
- On Windows 95/98/Me, clean boot from a startup disk instead.
What to do
On Windows 2000
- Go to Start|Shut Down.
- Select Restart from the dropdown list and click 'OK'. Windows will restart.
- Press F8 when you see the following text at the bottom of the screen "For troubleshooting and advanced startup options for Windows 2000, press F8".
- In the Windows 2000 Advanced Options Menu, select the third option "Safe Mode with Command Prompt".
- When requested, logon as local administrator.
On Windows XP and Windows 2003
- Go to Start|Shut Down.
- Select 'Restart' from the dropdown list and click 'OK'. Windows will restart.
- Press F8 repeatedly as the computer boots up to get to the Windows Advanced Options Menu.
- In this menu, select the third option "Safe Mode with Command Prompt", then select Windows XP or Windows 2003.
- When requested, logon as local administrator.
On Windows Vista
- Go to Start, and click the arrow for the shut down options menu.
- Select 'Restart'. Windows will restart.
- Press F8 repeatedly as the computer boots up to get to the Windows Advanced Options Menu.
- In this menu, select the option "Safe Mode with Command Prompt".
- When requested, log on as an administrator with full admninistrative rights.
If you need more information or guidance, then please contact technical support.
- Article ID: 21486
- Created: 6 Dec 2006
- Last updated: 30 Oct 2008
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