Sophos Mobile Security for Windows Mobile: update never stops if GPRS is disabled while updating
A Sophos Mobile Security for Windows Mobile update will never stop if you disable GPRS during that update.
If your Sophos Mobile Security is updating via GPRS, and during that update you open the Connection Manager and disable GPRS, the Sophos Mobile Security update will hang, and never complete.
What to do
You can kill the update by making a phone call.
If you need more information or guidance, then please contact technical support.
- Article ID: 17794
- Created: 24 Nov 2006
- Last updated: 6 Apr 2009
