Sophos Anti-Virus for Mac OS X: installation fails with error 'info.plist could not be found'
Issue
When you try to run the 'Sophos
Info.plist could not be found, installation failed
Also the Installer Window will display the title:
Welcome to the @% Installer
Sophos product and version
Sophos Anti-Virus for Mac OS X
Operating system
Mac OS X, v 10.2 and above
What to do
Ensure that you are running EM Library version 1.1 or higher.
- If you are running an earlier version:
- Delete the Mac OS X CID
- Uninstall EM Library, then install the latest version.
- If you are already running EM Library version 1.1 or higher:
- Delete the Mac OS X CID
- Uninstall then re-install EM Library.
If you need more information or guidance, then please contact technical support.
- Article ID: 16834
- Created: 3 Aug 2006
- Last updated: 17 Mar 2009


