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EM Library: reconnecting to remote libraries when upgrading

When upgrading Sophos Anti-Virus and EM Library, you may need to reconnect to remote libraries.

  • A separate knowledgebase article describes how to reconnect to local libraries.
  • If a library that was already displayed in the left-hand pane of the console is no longer displayed, snap it in.

What to do

  1. Open EM Library using one of these methods:
    • In Sophos Enterprise Console, on the toolbar, click 'Libraries'.
    • Select Start|Programs|Sophos|EM Library|Sophos EM Library Console.
  2. In the EM Library console, click 'Open Library'.
  3. In the EM Library Properties dialog box, in the first text box, type the path to the computer that has the library. Ensure that the same computer's name is displayed in the second text box.
  4. In the EM Library dialog box, click 'Yes' to upgrade the library. This does not affect your library settings.
  5. In the User Account dialog box, the user name for the logged-on user (i.e. the name with which you logged on to this computer) is displayed. Enter and confirm the password.
  6. Click 'Next'.
  7. In the Location dialog box, specify the folder for the upgraded library.
  8. In the Installation Location text box, enter the path to the folder as seen on the computer where the installation is made.
  9. In the Library Share Name text box, accept the default, or type an alternative.
  10. Click 'Next'.
  11. In the Install Files dialog box, click 'Install' to begin the upgrade. A progress bar is displayed.
    When upgrading is complete, a message is displayed.
  12. In the EM Library console, the library is now shown in the left-hand pane. Ensure it is selected, so that you can see the Configuration page.

If you need more information or guidance, then please contact technical support.

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