Enterprise Console: if cleanup fails at first, but succeeds later, the failed attempt is still reported in the console
If a first attempt at cleaning up a threat in Enterprise Console fails, and a second successful attempt is made (for example after killing a process), the first failure will still be listed among the 'Outstanding' alerts on the console. This is as designed.
What to do
- Check that the item has indeed been cleaned.
- Remove the alert from the console.
If you need more information or guidance, then please contact technical support.
- Article ID: 14688
- Created: 22 Mar 2006
- Last updated: 18 Jan 2011
