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Sophos Anti-Virus for Linux: pop-up notifications incorrectly displayed on Japanese language

Applies to :

This error applies (at least) to the following distributions :

On Red Hat 9, Fedora core 1, with Japanese language packages (ttfonts-ja) have been installed, the Sophos Anti-Virus for Linux pop-up notifications are not displayed correctly with the default locale settings. Terminal alerts are displayed instead.

This is a known issue with the ttfonts-ja package on Red Hat 9, Fedora core 1. See https://bugzilla.redhat.com/bugzilla/show_bug.cgi?id=109537.

What to do

  1. Create a file named .Xsessions in the /user/home/ directory
  2. Add export LC_ALL=en_US or export LC_ALL=en_GB to the file .Xsessions
  3. Make the .Xsessions file executable
  4. Restart X

If you need more information or guidance, then please contact technical support.