Error codes
Error codes and messages generated by Sophos Anti-Virus for Windows 2000+.
| Error number | Error message |
|---|---|
| a0020000 | An attempt was made to register a duplicate version of component: '%1' with the ComponentManager. |
| a0020001 | No versions of component '%1' are registered. %1 cannot be returned. |
| a0020002 | %1 was called on the ComponentManager while the system was shutting down. |
| a0020003 | ComponentManager is not yet ready for use. |
| a0020004 | One or more invalid arguments were passed to %1 on the ComponentManager. |
| a0020005 | An invalid pointer was passed to %1 on the ComponentManager. |
| a0020006 | %1 in the ComponentManager component encountered a catastrophic error that it could not recover from. |
| a0020007 | Circular dependency relating to component %1 detected during startup sequence. |
| a0020008 | Exception caught in %1. |
| a002000a | There is no existing connection to a remote ComponentManager. |
| a002000b | An expected interface (%1) was not returned. |
| a002000c | An attempt was made to connect to a Component Manager which already has a valid connection. |
| a002000d | The requested component '%1' is in a failure state. The component will not be returned. |
| a002000e | Error configuring %1. |
| a002000f | Error converting string to number in method %1. |
| a0020010 | Invalid event handle in method %1. |
| a0020011 | Unable to set event indicating ComponentManager is ready for use. |
| a0020012 | Exception caught in %1. %2. |
| a0020013 | Error when calling BeginProcessing on %1. |
| a0020014 | Illegal access by external client detected in %1. Method exiting. |
| a0030000 | Exception caught in %1. |
| a0030001 | Exception caught in %1. %2. |
| a0030002 | No registry key was passed as an argument to the Service. The default registry key '%1' will be used. |
| a0030003 | The argument passed to the Service identified an invalid registry key. The default registry key '%1' will be used. |
| a0030004 | Failed to successfully extract arguments from command line. The service will not start. |
| a0030005 | Error creating ComponentManager. |
| a0030006 | Error getting IComponentManager interface from %1. |
| a0030007 | The default path '%1' did not identify a valid registry key. The Service will not start. |
| a0030008 | Failed to create inner ComponentManager object. |
| a0030009 | Unable to impersonate client. |
| a003000a | There was a problem informing clients about the service state. Error %1. |
| a003000b | Error opening key %1. |
| a003000c | Invalid parameter passed to StartupManager. Unable to complete startup. |
| a003000d | Error reading '%1' under key '%2'. |
| a003000e | Error opening subkey %1. |
| a003000f | Error enumerating subkey %1. Unable to continue with startup. |
| a0030010 | Error creating %1. |
| a0030011 | Error registering %1 with ComponentManager. |
| a0030012 | Error configuring %1. |
| a0030013 | Error getting the IManaged interface from %1. |
| a0030014 | Error reading name of component under key %1. |
| a0030015 | Error getting IComponentManager interface from %1. |
| a0030016 | Error passing extra data to %1. |
| a0030017 | Error requesting component %1 from ComponentManager. |
| a0040200 | DLL failed to initialize. |
| a0040201 | Error occurred while trying to unload SAV Interface dll. |
| a0040202 | Scan failed. |
| a0040204 | An attempt was made to use SAV Interface before it has been initialized. |
| a0040205 | Sophos |
| a0040206 | The process does not have sufficient rights to disable the on-access scanning client. |
| a0040207 | The on-access scanner could not be disabled. The request to scan the file has been denied. |
| a0040208 | The attempted cleanup failed. |
| a0040209 | Cleanup was attempted on an uninfected file or the virus could not be removed. |
| a004020a | The attempt to upgrade to the threat detection engine failed. |
| a004020b | Sophos |
| a004020c | An attempt was made to get/set SAV Interface configuration using an incorrect name. |
| a004020d | An attempt was made to get/set SAV Interface configuration using an incorrect type. |
| a004020e | Failed to configure SAV Interface. |
| a004020f | The action is not supported by this SAV Interface implementation. |
| a0040210 | The file could not be accessed. |
| a0040211 | The file was compressed, but no virus was found on the outer level. |
| a0040212 | The file is encrypted. |
| a0040213 | Additional virus location is unavailable. |
| a0040214 | An attempt was made to initialize when already initialized. |
| a0040215 | An attempt was made to use a stub library. |
| a0040216 | The buffer supplied was too small. |
| a004021a | Sophos |
| a004021b | An attempt to re-enter SAV Interface from a callback notification was detected. |
| a004021c | Invalid return code from SAV Interface client callback function. |
| a0040220 | The main body of threat detection data is missing. |
| a0040222 | The threat detection data main body has an incompatible version. |
| a0040223 | SAV Interface must be re-initialized - the threat detection engine has a version later than the running version of SAV Interface supports. |
| a0040225 | The file passed for scanning represented part of a multivolume archive. The file cannot be scanned. |
| a0040228 | Operation failed due to activity already in process on threat detection data. |
| a0040229 | ISaviStream ReadStream method failed. |
| a004022a | ISaviStream WriteStream method failed. |
| a004022b | ISaviStream SeekStream method failed. |
| a004022c | ISaviStream GetLength method failed. |
| a004022d | One of the files in a split threat detection data set could not be located. |
| a004022f | One of the files in a split threat detection data set has the wrong checksum. |
| a0040231 | Suspicious file: scan automatically aborted. |
| a0040233 | ISaviStream::TruncateStream failed. |
| a0040234 | Scan results have been invalidated by an update: rescan required. |
| a0050000 | The configuration node doesn't exist. |
| a0050001 | The data was requested from a configuration level that doesn't exist. |
| a0050002 | The requested alias '%1' doesn't exist. |
| a0050003 | An attempt was made to change configuration data that is read-only. |
| a0050004 | The configuration cannot be modified because it is being edited by another user. |
| a0050005 | An attempt to edit a deleted configuration node failed. |
| a0050006 | An invalid operation was requested for an unattached node. |
| a0050007 | An attempt to re-initialize configuration subsystem failed because the service is shutting down. |
| a0050008 | Cannot create subnode '%1' because it is not a valid XML name. |
| a0050009 | The configuration subsystem has not been initialized. |
| a005000a | Configuration file '%1' cannot be loaded. Reason: %2. |
| a005000b | Cannot access COMMON APPLICATION DATA folder. Reason: %1. |
| a005000c | Cannot create a path to the bootstrap configuration file. Reason: %1. |
| a005000d | Bootstrap configuration file '%1' is missing. |
| a005000e | Bootstrap configuration file '%1' cannot be loaded. Reason: %2. |
| a005000f | The auto-save interval specified is invalid. |
| a0050010 | External node '%1' cannot be loaded. |
| a0050011 | Registry key '%1' cannot be read. Reason: %2. |
| a0050012 | Value '%1' from registry key '%2' cannot be read. Reason: %3. |
| a0050013 | Cannot access CSIDL_APPDATA folder. Reason: %1. |
| a0050014 | Failed to upgrade configuration file '%1'. |
| a0050015 | Failed to re-create the corrupt configuration file '%1'. |
| a0050016 | The specified branch does not exist. |
| a00a0000 | String is not cacheable. |
| a00a0001 | Localization component has already been initialized. |
| a00a0002 | Localization component has not been initialized. |
| a00a0003 | Resource cannot be found. |
| a00a0004 | No such item known. |
| a00f0000 | No such property. |
| a00f0001 | No such category. |
| a00f0002 | Debug: %1 (File: %2, Line: %3!d!) |
| a00f0003 | Base string has not been set. |
| a00f0004 | Base string has already been set. |
| a00f0005 | No sink has been set. |
| a00f0006 | No such log source. |
| a00f0007 | Log source factory is not yet available. |
| a00f0008 | Invalid filter operator. |
| a00f0009 | Invalid filter value type for operand(s). |
| a00f000a | All filter operands must be the same type. |
| a00f000b | Not enough filter operands. |
| a00f000c | Too many filter operands. |
| a00f000d | Consumer does not support this context. |
| a00f000e | No such consumer. |
| a00f000f | The consumer has not been initialized. |
| a00f0010 | Factory configuration cannot be found. |
| a00f0011 | No recipients have been configured for the email message. The message cannot be sent. |
| a01e0001 | Invalid scanning configuration specified, missing part: %1 (location %2). |
| a01e0002 | Configuration could not be read. |
| a0200001 | Invalid folder specified: "%1". Path too short. |
| a0200002 | Invalid folder specified: "%1". The short UNC folder path is not valid. |
| a0200003 | Invalid folder specified: "%1". The long UNC folder path is not valid. |
| a0200004 | Invalid folder specified: "%1". The local folder path is not valid. |
| a0200005 | The drive "%1" doesn't exist. |
| a0200006 | The folder "%1" doesn't exist. |
| a0200007 | Invalid folder specified: "%1". The file doesn't exist. |
| a0200008 | The device "%1" is not ready. |
| a0200009 | The volume "%1" does not contain a recognized file system. |
| a020000a | The network folder "%1" doesn't exist. |
| a020000b | Access is denied to folder "%1". |
| a020000c | Unknown error %2 decomposing "%1". |
| a0250001 | Failed to create a threat scanner |
| a0250009 | (2) Scanning "%1" returned SAV Interface error %3: %2 |
| a025000c | Cleanup action failed |
| a025000d | Loading SAV Interface returned the error %2: %1 |
| a0250012 | Potentially unwanted application '%1' was not removed due to errors. |
| a0250015 | Authorization action failed |
| a0250017 | Removal action failed |
| a0250026 | (1) Virus '%1' was not removed due to errors. |
| a0250029 | %1 "%2" could not be removed. |
| a025002f | Scanning of "%1" has been stopped because too many threats were detected. |
| a0280001 | Invalid operation on a scan that's not been started yet. |
| a0280002 | Scan '%1' is already running. |
| a0280003 | Invalid operation on a paused scan. |
| a0280004 | Invalid operation on an aborted scan. |
| a0280005 | Invalid operation on a completed scan. |
| a0280006 | No description is available for this scan. |
| a0280007 | The threat detection engine to be used for scan '%1' has not been set. |
| a0280008 | The item(s) for scan '%1' have not been set. |
| a0280009 | There is a problem sending scanning events. |
| a028000f | An error occurred that caused the scan '%1' to stop prematurely. Some items may not have been processed. |
| a0280010 | Scan '%1' has already been started. |
| a0280011 | Scan '%1' is not in the live scans collection. |
| a0280012 | Unable to initialize event sender for scan progress. |
| a0320000 | Translator type '%1' doesn't exist. |
| a0320001 | Requested value '%1' doesn't exist. |
| a0320004 | Cannot create the path to the special folder '%1'. |
| a0320005 | Invalid date format in the configuration. |
| a0420001 | Invalid drive %1 |
| a0440002 | The ScanJob object has not yet been initialized. |
| a0440003 | The ScanJob object has already been initialized. |
| a0440004 | The ScanningConfig object has not yet been initialized. |
| a0440005 | The ScanningConfig object has already been initialized. |
| a0440006 | A scan with ID '%1' was not found in either User or Machine level configuration. |
| a0440007 | Unable to save scan configuration changes. |
| a044000b | Unable to enable backup privilege for service user. |
| a044000c | Unable to impersonate user. |
| a044000d | Unable to prepare a scan that has not been saved. |
| a0460000 | Marker string '%1' is not known. |
| a0460001 | Marker string '%1' has already been registered. |
| a0460002 | This object is not persistable. |
| a0460003 | Storage '%1' is not known. |
| a0470000 | Storage is corrupt. |
| a0470001 | There is no more data in the storage. |
| a0470002 | Unsupported item type. |
| a0480001 | Loading SAV Interface returned the error %2: %1 |
| a0490001 | Failed to connect to the on-access driver (%1). |
| a0490002 | Failed to configure the on-access driver (%1). |
| a0490003 | Attempt to access the on-access driver by unprivileged user (%1) was denied. |
| a0490004 | The on-access driver returned an error (%1). |
| a04b0000 | The threat has been purged. |
| a04b0001 | The attempt to perform an action on the threat already being processed is ignored. |
| a04b0002 | The attempt to move the infected file "%1" failed due to unknown error %2. |
| a04b0003 | The attempt to delete the infected file "%1" failed due to unknown error %2. |
| a04b0005 | Move action failed |
| a04b0007 | Delete action failed |
| a04b0008 | The attempt to delete the infected file "%1" failed. The user does not have the rights to perform the action on the infected file. |
| a04b0009 | The attempt to move the infected file "%1" failed. The user does not have the rights to perform the action on the infected file. |
| a04b0011 | Threat '%1' could not be cleaned up because it is no longer in the quarantine list on this computer. |
| a04b0012 | Threat '%1' in "%2" could not be cleaned up because it is no longer in the quarantine list on this computer. |
| a04b000a | The attempt to move the infected file "%1" failed. The destination folder could not be found. |
| a04c0001 | The on-access driver adapter failed to get a filename from the on-access driver. |
| 00000000 | Updated successfully. |
| 00000067 | Failed to install [...]; Setup has timed out |
| 20250008 | %4 '%1' has been detected in "%2". Cleanup failed. |
| 2028000c | Scan '%1' aborted. |
| 80001410 | Could not open "%2". |
Notes:
(1) Never sent to Sophos management console. This is not configurable.
(2) Not sent to Sophos management console. This is 'blacklisted', i.e. configured in factory configuration file.
If you need more information or guidance, then please contact technical support.
- Article ID: 14376
- Created: 25 Jan 2006
- Last updated: 27 Jan 2012
