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Poor performance seen on computers using Sophos products
If one or more of your computers are running excessively slowly and/or you are seeing extremely high CPU or memory utilization, there could be several possible causes.
What to do
The following table provides links to knowledgebase articles that describe possible causes.
| Sophos product | Issues to check |
|---|---|
| Sophos Anti-Virus for Windows 2000+ | Is it configured with the recommended settings? |
| Sophos | RouterNT is showing high CPU usage |
| Enterprise Console | Performance issues and database configuration |
| Enterprise Console | Packet loss issues |
| Enterprise Console | Improving performance with a remote console |
| Sophos | Extensive scanning mode is enabled |
| PureMessage for Windows/Exchange | Information store scanning problems |
Occasionally, third party software running on the same system as Sophos products can reduce computer performance, for example Microsoft AutoRoute 2004 with Sophos
If you need more information or guidance, then please contact technical support.
- Article ID: 14254
- Created: 5 Jan 2006
- Last updated: 6 Oct 2008
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