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Sophos Anti-Virus for Windows 2000+: high CPU usage on a computer with Microsoft AutoRoute 2004
Sophos Anti-Virus for Windows 2000+, version 5, can encounter high CPU usage problems on a computer running Microsoft AutoRoute 2004.
When AutoRoute is opened, the computer can hang with a CPU usage of 100%. This is because the on-access scanner persistently scans the file C:\Program Files\Autoroute\Data\EURArts.its.
What to do
Exclude the file C:\Program Files\Autoroute\Data\EURArts.its from on-access scanning.
If you need more information or guidance, then please contact technical support.
- Article ID: 13243
- Created: 15 Jun 2005
- Last updated: 17 Jun 2009
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