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Installation of Sophos AutoUpdate failed [0x00000008]

When using the 'Protect new computers wizard' to install Endpoint Security and Control
on to a computer on which it is already installed, the following alert may be generated:

"Installation of Sophos Autoupdate failed [0x00000008]"

What to do

  1. Stop the 'Sophos AutoUpdate Agent' service. You can do this in one of the following ways:

  2. Re-run the 'Protect new computers wizard'. Endpoint Security and Control
    should install successfully, and automatically restart the 'Sophos AutoUpdate Agent' service.

If you need more information or guidance, then please contact technical support.