Installation of Sophos AutoUpdate failed [0x00000008]
When using the 'Protect new computers wizard' to install Endpoint Security and Control
"Installation of Sophos Autoupdate failed [0x00000008]"
What to do
-
Stop the 'Sophos AutoUpdate Agent' service. You can do this in one of the following ways:
- use 'Control Panel' to open the 'Services' window and stop the service.
- from the command line, or a batch file, run the command
Net Stop "Sophos AutoUpdate Agent"
- Re-run the 'Protect new computers wizard'. Endpoint Security and Control
should install successfully, and automatically restart the 'Sophos AutoUpdate Agent' service.
If you need more information or guidance, then please contact technical support.
- Article ID: 12836
- Created: 4 Mar 2005
- Last updated: 22 Feb 2011


