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Enterprise Console: log files created during installation

This article lists the log files created during the installation of Enterprise Console, version 3 on a Windows 2000/2003 server. Alternative locations are given for version 2 of Enterprise Console.

Installation Logs

FilenameCMIssuedCertificates.log
LocationC:\Program Files\Sophos\Enterprise Console\CertificationManager\IssuedCert\
DescriptionA list of all the certificates the server has issued.
Log LevelLogging level cannot be adjusted externally.
  
FilenameCertManager-yyyymmdd-hhmmss.log
Location

C:\Documents and settings\All Users\Application Data\Sophos\Remote Management System\3\Certification Manager\Logs\

(For Enterprise Console version 2, the log is located at C:\Program Files\Sophos\Enterprise Console\CertificationManager\Logs\)

DescriptionLog of actions taken by the certification manager.
Log LevelLogging level cannot be adjusted externally.
  
FilenameEMLib-yyyymmdd-hhmmss.log
Location

C:\Documents and settings\All Users\Application Data\Sophos\Remote Management System\3\EMLib\Logs\

(For Enterprise Console version 2, the logs are located as follows:
Sophos Anti-Virus for Windows 2000+ version 7:
C:\Documents and Settings\All Users\Application Data\Sophos\Remote Management System\3\EMLib\Logs
Sophos Anti-Virus for Windows 2000+ version 6:
C:\Program Files\Sophos\Remote Management System\EMLib\Logs\ )

DescriptionLog of the management agent interactions with EM Library.
Log LevelLogging level cannot be adjusted externally.
  
FilenameRouter-yyyymmdd-hhmmss.log
Location

C:\Documents and settings\All Users\ApplicationData\Sophos\Remote Management System\3\Router\Logs\

(For Enterprise Console version 2, the logs are located as follows:
Sophos Anti-Virus for Windows 2000+ version 7:
C:\Documents and Settings\All Users\Application Data\Sophos\Remote Management System\3\Router\Logs
Sophos Anti-Virus for Windows 2000+ version 6:
C:\Program Files\Sophos\Remote Management System\Router\Logs\)

DescriptionLog of the management agent's message router activity.
Log LevelLogging level cannot be adjusted externally.

If you need more information or guidance, then please contact technical support.

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