Sophos Anti-Virus for Windows: file exclusions for Microsoft Exchange Server

Sophos Anti-Virus for Windows 2000+, can be installed on Windows 2000 and Windows 2003 computers with Microsoft Exchange server, but certain files and folders must not be scanned by either on-demand or on-access scanning. Sophos Anti-Virus should also be temporarily disabled during Exchange and Windows upgrades.

What to do

Files and folders to exclude

These are listed in the following Microsoft Knowledge Base articles,

• Exchange 2000 and anti-virus software: 328841
• Exchange 2003 and anti-virus software: 823166
• Exchange 2007 and anti-virus software: http://technet.microsoft.com/en-us/library/bb332342(EXCHG.80).aspx
• Exchange 2010 and anti-virus software: 332342

Disabling on-access scanning

Sophos Anti-Virus on-access scanning should be temporarily disabled when

• updating the Windows operating system
• updating Microsoft Exchange.

This includes when applying service packs, version upgrades and hotfixes.