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PureMessage for Windows/Exchange - installing with Terminal Services

Problems can be encountered when PureMessage for Windows/Exchange is installed in conjunction with Terminal Services. PureMessage for Windows/Exchange can be installed on all of the supported operating systems, but in some circumstances configuration changes are needed.

What to do

Small Business Server 2003

PureMessage for Windows/Exchange can be installed on SBS 2003. No configuration changes are required.

Small Business Server 2000

PureMessage for Windows/Exchange can be installed with configuration changes:

  • Terminal Services must be in Remote Desktop mode when PureMessage for Windows/Exchange is installed.
  • Terminal Services can be reconfigured to be an Application Server after PureMessage for Windows/Exchange has been installed.

Windows 2000 Server

PureMessage for Windows/Exchange can be installed with configuration changes:

  • Terminal Services must be in Remote Desktop mode when PureMessage for Windows/Exchange is installed.
  • Terminal Services can be reconfigured to be an Application Server after PureMessage for Windows/Exchange has been installed.

Windows 2003 Server

PureMessage for Windows/Exchange can be installed on Windows 2003 Server.

  • Uninstall Terminal Services before installing PureMessage for Windows/Exchange.
  • After installing PureMessage for Windows/Exchange, reinstall Terminal Services.

PureMessage for Windows/Exchange and Terminal Services will then operate together correctly.

Windows 2000 Professional/Windows XP Professional

Neither of these operating systems can be used as a Terminal Services server.

If you need more information or guidance, then please contact technical support.